Medical Assistant II - FT

Paycom; Frisco (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom is seeking a Medical Assistant II to provide mid-level clinical support with greater independence. Responsibilities include rooming patients, vitals, EMR documentation, vaccines, spirometry, and audiometry, while upholding HIPAA and infection control standards.

The role supports value-based care initiatives, care coordination, and staff onboarding. Minimum one year of healthcare experience and MA certification are required.

Qualifications

• High school diploma or equivalent.
• Completion of accredited Medical Assistant program.
• Certification as CMA, RMA, CCMA, or equivalent.
• Current BLS certification preferred or within 60 days of hire.
• Minimum 1 year healthcare experience required.
• Phlebotomy, Quality Metrics/VBC, or precepting experience preferred.

Responsibilities

• Room patients, record vitals and basic tests per protocol.
• Maintain EMR documentation and note accuracy.
• Assist with vaccines, spirometry and audiometry procedures.
• Support care coordination and prior authorizations as needed.
• Mentor new MAs and train onboarding staff.
• Ensure infection control and OSHA safety compliance.
• Assist providers and other departments as needed.
• Lead crosstraining and clinic workflow improvements.

Skills

Rooming patients

Vitals documentation

EMR documentation

Clinical support

Patient education

Phlebotomy (preferred)

Care coordination

Team mentorship

Education

High school diploma or equivalent

Completion of accredited Medical Assistant program

CMA, RMA, CCMA, or equivalent certification

Tools

EMR systems

Spirometry equipment

Audiometry equipment

Job description

The Medical Assistant II is mid-level clinical role for individuals with demonstrated core competencies in patient care and clinical support. The Medical Assistant II performs all duties of a Medical Assistant I with increased independence and competence. This role includes more independent clinical duties, broader EMR documentation responsibilities, and the ability to support more complex workflows while ensuring excellent patient experience.ROLE AND RESPONSIBILITIES:Rooming patients, adheres to rooming guidelines, vitals, accurately documents in the EMR, basic tests/procedures, medications and vaccinesPerforms all standard and specialized equipment such as spirometry, nebulizers, pediatric vaccine knowledge, audiometryAdheres to and teaches established policies and procedures including but not limited to infection control, HIPAA, and safety protocolsDemonstrates the knowledge and flexibility to support other providers, departments, and mentor staffReviews patient schedules, performs encounter preparation, and escalates appropriately within scopeSupports provider in Value Based Care initiativesClinical inbox management for self and providerCross-Trained to work in other depts./roles/locationsCovers Nurse/MA Visits Schedule and performs ancillary proceduresPod/Station Lead for compliance/inventoryParticipates in assigned clinical related projectsProficiency in prescription refills per protocol and patient instructionsAdvanced knowledge of OSHA safety regulationsServe as a preceptor for onboarding and training new MAsSupport care coordination efforts including referrals and prior authorizations.Identify clinical workflow improvements and share recommendations with leadershipSupport EMR documentation, including chart preparation and accurate note entryRelay provider instructions to patients and follow up as directed.Communicate with care team to maintain efficient clinic flow across all functionsMINIMUM QUALIFICATIONS AND REQUIREMENTS:High school diploma or equivalentCompletion of accredited Medical Assistant programCertification (CMA, RMA, CCMA, or equivalent)Current AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hireA minimum of 1 year experience in a healthcare setting is requiredDocumented proficiency in additional skills i.e. Phlebotomy, Quality Metrics/VBC, and/or Precepting