Medical Assistant II - Urgent Care

IU Health; Bloomington (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program

Job summary

IU Health in Bloomington, IN is seeking a Medical Assistant to provide direct patient care and support clinic operations. The role includes phlebotomy, injections, and medication administration under supervision, with emphasis on accurate documentation and patient communication.

Responsibilities include lab work, patient triage, and maintaining EMR; certification in medical assisting and BLS are required, with a strong focus on teamwork and multitasking in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• CMA, RMA, CCMA, NCMA or CMAC certification required.
• AHA BLS certification required.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• Strong data entry and math skills.
• Experience with patient care and front-office tasks.

Responsibilities

• Performs direct patient care under supervision, manages patient flow, general lab work, and front-office tasks.
• Performs registration and scheduling per procedures; maintains EMR files.
• Precepts MA team members or MA externs as requested by leadership.
• Ensures medical orders and referrals are carried out accurately and timely.

Skills

Multitasking

Teamwork

Patient care

EMR familiarity

Phlebotomy

Medical terminology

Education

High school diploma or equivalent

Medical Assistant program graduate

CMA certification

RMA certification

CCMA certification

NCMA certification

CMAC certification

AHA BLS certification

Job description

Overview

• Clinic hours: Monday-Friday 8:00 AM-8:00 PM; Saturday & Sunday 8:00 AM-6:00 PM
• Schedule: 3 twelve-hour shifts per week with an every-third-weekend rotation
• Fast-paced environment requiring strong multitasking and teamwork skills
• Perform basic patient triage and point-of-care (POC) testing
• Complete phlebotomy, injections, and medication administration
• Conduct lab result callbacks and provide patient follow-up communication
• Deliver excellent patient care while supporting efficient clinic operations

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Responsibilities

• Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.
• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.