Medical Assistant II - Wound Clinic

IU Health; Muncie (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Job summary

IU Health in Muncie, IN is seeking a compassionate Medical Assistant to support providers and ensure smooth patient flow. You will room patients, handle messages, paperwork, and prior authorizations, and assist with clinical and administrative tasks to deliver high-quality patient care.

Ideal candidates have a high school diploma or equivalent, a Medical Assistant credential, and knowledge of ICD-10/CPT coding.

Qualifications

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the CMA, RMA, CCMA, NCMA, or CMAC.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Rooming patients and completing intake.
• Assisting providers with patient care.
• Managing patient messages.
• Scanning and maintaining medical records.
• Preparing exam rooms and supporting clinic workflow.

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

2901 W Jackson St, Muncie, IN 47304

Schedule

Monday - Friday: 8:00 AM - 4:30 PM with some flexibility

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

Benefits Designed for You

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.

• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.