Medical Assistant I- Multispecialty Clinic

Indiana University Health; Bloomington (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(K) retirement savings withEmployer

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness incentive program

Job summary

Indiana University Health in Bloomington is seeking a Medical Assistant to support patient intake, room preparation, vital signs, and medication reconciliation. The role includes ensuring clinicians have necessary information before visits and coordinating chart review and documentation for scheduled appointments.

Responsibilities extend to arranging follow-up visits and communicating post-visit instructions.

Qualifications

• High School Diploma or equivalent required.
• New hires after Oct 12, 2026 require graduation from a Medical Assistant program.
• AHA Basic Life Support (BLS) certification required for healthcare workers.
• Knowledge of OSHA, CLIA, and ADA.
• Familiarity with quality programs and standard work policies.
• Knowledge of standard laboratory procedures.
• Understanding of insurance plans and third-party payers.
• Ability to master clinical competencies per policy and checklists.
• Good math and accurate data collection/entry skills.

Responsibilities

• Conduct patient intake and room patients for appointments.
• Obtain and document vital signs.
• Complete medication reconciliation and verify current medications.
• Prepare patients and exam rooms for scheduled appointments.
• Assist providers in ensuring all necessary information is available prior to the visit.
• Coordinate appointment preparation, including chart review and required documentation.
• Schedule follow-up appointments and communicate post-visit instructions.

Skills

BLS certification

ICD-10 coding knowledge

Data entry accuracy

Basic math skills

EHR knowledge

Front office tasks

Education

High School Diploma or equivalent

Medical Assistant program graduation (required for some hires)

Tools

EHR systems

Job description

• Conduct patient intake and room patients for appointments.
• Obtain and document vital signs.
• Complete medication reconciliation and verify current medications.
• Prepare patients and exam rooms for scheduled appointments.
• Assist providers in ensuring all necessary information is available prior to the visit.
• Coordinate appointment preparation, including chart review and required documentation.
• Schedule follow-up appointments and communicate post-visit instructions.

Overview

Schedule

• Full-Time/Days: 38 hours per week
• 7:30 am-5:00 pm

Responsibilities

• Conduct patient intake and room patients for appointments.
• Obtain and document vital signs.
• Complete medication reconciliation and verify current medications.
• Prepare patients and exam rooms for scheduled appointments.
• Assist providers in ensuring all necessary information is available prior to the visit.
• Coordinate appointment preparation, including chart review and required documentation.
• Schedule follow-up appointments and communicate post-visit instructions.

Rewards

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.