Medical Assistant I - General Surgery

IU Health; Indianapolis (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Insurance benefits

Job summary

IU Health in Indianapolis is seeking compassionate healthcare team members to support clinical and administrative tasks in a busy outpatient clinic. Responsibilities include rooming patients, assisting providers, handling patient messages, intake, and documentation to ensure smooth patient flow and care delivery.

Requirements include basic life support certification, a high school diploma, and MA program completion for new hires after Oct 5th, 2025, with knowledge of ICD-10, CPT coding, and

Qualifications

• Dependable, reliable team player with positive attitude and strong communication skills.
• Willingness to learn and support teammates in a steady-paced clinic.
• Ability to adapt to a high-volume clinic environment.
• Minimum of one year of experience preferred.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Room patients and complete intake.
• Assist providers with patient care.
• Manage patient messages and communication.
• Scan and maintain medical records.
• Prepare exam rooms and support clinic workflow.

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

1801 North Senate Blvd Indianapolis, IN 46202 - Suite 635

Schedule

Monday - Friday: 8:00 AM - 4:30 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates
• Comfortable working in a steady-paced, high-volume clinic
• Minimum of one year of experience preferred

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required.
• New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program.
  Knowledge of OSHA, CLIA, and ADA required.
• TB validated (to administer or read) or validation obtained within 6 months of hire may be required.
• Knowledge of ICD-10 and CPT coding preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
  Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.