- Provide support, training and knowledge-sharing to Medical Assistants, MA student externs and Practice Assistants
- Make recommendations on how resources can be used differently and more effectively
- Identify and resolve OSHA compliance issues
- Audit and maintain point-of-care testing and track test results
- Participate in practice improvement initiatives and small projects
- Greet patients and serve as a communication resource
- Collect, prioritize and communicate complete and accurate patient information to providers
- Respond to phone calls and requests
- Escort patients to exam rooms
- Ensure availability of X-rays, lab slips, medical records and other pertinent information
- Obtain vital signs, weight, blood pressure, pulse and temperature
- Perform EKGs, injections and/or phlebotomy
- Assist providers
- Perform departmental screening, lab tests and specimen collection
- Implement quality control standards
- Procure medical records and ensure correct patient identification
- Add new medications to patient records in the EMR system
- Assemble records according to BIDHC/APG policy
- Handle requests for patient information according to established guidelines
Requirements
- High School diploma or GED required
- Certificate 1 Medical Assistant Certificate required
- 1-3 years related work experience required
- Experience with computer systems required, including web based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access
- Ability to communicate clearly and effectively in written English
- Ability to comprehend and converse in English
- Full working knowledge of standard concepts, practices, procedures and policies
- Ability to work collaboratively in small teams
- Ability to provide a high level of customer service
- Ability to remain calm in stressful situations
- Competence to provide patient care to neonatal, youth, young adult, middle age and elderly age groups
- Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently
- Must be vaccinated against influenza as a condition of employment
Core Competencies
Demonstrates expertise in patient care, including vital signs assessment, EKGs, injections, and phlebotomy, while ensuring compliance with OSHA standards and effective communication with patients and providers. Proficient in utilizing EMR systems and Microsoft Office applications to manage patient information and support practice improvement initiatives.
Highest-signal resume keywords
- Medical Assistant Certificate
- Patient Care
- OSHA Compliance
- EMR System Proficiency
- Microsoft Office Applications
ATS Optimization Keywords
Hard Skills
- Vital Signs Assessment
- EKGs
- Injections
- Phlebotomy
- Point-of-Care Testing
- Specimen Collection
- Quality Control Standards
- Patient Record Management
- Computer Systems Proficiency
- Web Based Applications
Soft Skills
- Effective Communication
- Customer Service
- Team Collaboration
- Stress Management
Certifications & Qualifications
- Medical Assistant Certificate
Industry Keywords
- OSHA Compliance
- Patient Care
- Practice Improvement
- Medical Records Management
- Healthcare