Medical Assistant II - Primary Care

Indiana University Health; Otterbein (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Job summary

Indiana University Health is seeking compassionate Medical Assistants to join our team in the patient-care setting. You will support clinical operations under supervision, assuring accurate procedures, patient flow, and timely communication with physicians.

The role requires front-office tasks, EMR maintenance, and adherence to safety and clinical policies. Certification as CMA/CCMA/MA and BLS are required, with ongoing opportunities for professional development.

Qualifications

• BLS certification for healthcare workers required.
• High school diploma or equivalent required.
• Current CMA/RMA/CCMA/NCMA/CMAC certification.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• TB validation or validation within 6 months of hire preferred.
• Knowledge of Meaningful Use and Standard Work Programs.
• Ability to register patients and perform front office tasks.
• Accurate data collection and basic math skills.

Responsibilities

• Provide direct patient care under supervision.
• Ensure order completeness and timely referrals.
• Perform registration and scheduling tasks.
• Maintain EMR files and basic front office duties.
• Precept MA team members or externs when requested.

Skills

BLS certification

Front office handling

EMR/record-keeping

Asepsis and patient care basics

Ability to follow policies

Education

High school diploma or equivalent

Medical Assistant certification (CMA/CCMA/RMA/NCMA/CMAC)

Tools

ICD-10 coding

CPT coding

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Status: Full-Time

Schedule: Monday, Wednesday, Thursday & Friday

Hours: 7:00 AM – 5:00 PM

Weekends: None

Holidays: None

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.