Medical Assistant II-Riley Pediatrics Infectious Disease

Indiana University Health; Indianapolis (IN); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Indiana University Health is seeking a Certified Medical Assistant II for Riley Pediatrics Infectious Disease in Indianapolis. This full-time position sits in a hybrid model (3 days onsite, 2 days remote) and supports pediatric care, including rooming patients, taking vital signs, immunizations, and triage by phone.

The role requires CMA certification, externship completion, and EMR experience (Epic or Cerner).

Qualifications

• Current Certified Medical Assistant certification.
• Completion of a clinical externship.
• Experience obtaining vital signs.
• Experience administering injections and immunizations.
• Strong patient communication and customer service skills.

Responsibilities

• Room patients and prepare them for provider visits.
• Obtain and document vital signs.
• Administer injections and immunizations.
• Manage patient messages and provider inboxes.
• Provide triage phone support.
• Communicate effectively with patients, families, and care teams.
• Support providers in delivering high-quality patient care.

Skills

Patient communication

Customer service

Teamwork

Adaptability

Education

High school diploma or equivalent

Graduation from Medical Assistant program

CMA / RMA / CCMA / NCMA / CMAC certification

Tools

EMR (Epic)

EMR (Cerner)

Job description

Medical Assistant II - Riley Pediatrics Infectious Disease

Overview

Join the team at Riley Pediatrics Infectious Disease and help deliver exceptional care to pediatric patients and their families. We are seeking a Certified Medical Assistant who is patient-focused, organized, and thrives in a collaborative clinical environment.

Position Details

• Location: Riley Outpatient Clinic, Indianapolis, IN
• Schedule: Monday-Friday, 8:00 AM - 4:30 PM
• FTE: Full-Time (1.0)
• Work Arrangement: Hybrid (3 days onsite, 2 days remote)

Key Responsibilities

• Room patients and prepare them for provider visits
• Obtain and document vital signs
• Administer injections and immunizations
• Manage patient messages and provider inboxes
• Provide triage phone support
• Communicate effectively with patients, families, and care teams
• Support providers in delivering high-quality patient care

Required Qualifications

• Current Certified Medical Assistant certification
• Completion of a clinical externship
• Experience obtaining vital signs
• Experience administering injections and immunizations
• Strong patient communication and customer service skills

Preferred Qualifications

• Experience with EMR systems such as Epic or Cerner
• Triage support experience
• Patient messaging and inbox management experience

Ideal Candidate

• Patient-centered and compassionate
• Strong communicator
• Team-oriented and dependable
• Adaptable in a fast-paced environment
• Organized and able to manage multiple priorities

Success in the First Six Months

• Independently room patients and obtain vital signs
• Administer immunizations and injections confidently
• Manage patient messages and provider inboxes effectively
• Provide triage support
• Demonstrate proficiency within the EMR system
• Deliver an outstanding patient and family experience

If you are a Certified Medical Assistant looking to make a difference in pediatric specialty care, we encourage you to apply.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.