Medical Assistant II-Primary Care-Downtown-Artistry

Indiana University Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results wellness program with

Job summary

Indiana University Health is seeking a certified Medical Assistant for a full-time, on-site clinic role in Indianapolis. The position involves direct patient care and administrative duties, with a focus on collaborative team support and efficient clinic operations.

The role requires current MA certification and BLS, with opportunities to contribute to patient flow, documentation, and front-office functions under supervision.

Qualifications

• Current Medical Assistant certification required.
• AHA Basic Life Support (BLS) for healthcare workers certification is required.
• Graduation from a Medical Assistant program is required.

Responsibilities

• Assist with onboarding and precepting new team members and externs as assigned.
• Support teammates with patient care workload and daily clinic tasks.
• Complete prior authorizations, paperwork, and RightFax requests.
• Monitor and respond to pooled inboxes and patient messages.
• Maintain point-of-care testing logs and equipment when an MA III is not present.
• Participate in outreach activities as directed by leadership.
• Perform additional duties to support clinic operations and patient care.

Skills

Teamwork

Adaptability

Patient care

Communication

Fast-paced environment

Education

High school diploma or equivalent

Medical Assistant program completion

MA certification (CMA/RMA/CCMA/NCMA/CMAC)

Tools

EMR systems

RightFax

ICD-10/CPT coding knowledge

Job description

• Location: Artistry 404 E. Washington St., Suite A, Indianapolis, IN 46204
• Monday–Friday
• 8:00 AM – 5:00 PM
• Full-Time (40 hours per week)

Overview

• Requires current certification
• Location: Artistry 404 E. Washington St., Suite A, Indianapolis, IN 46204
• Monday–Friday
• 8:00 AM – 5:00 PM
• Full-Time (40 hours per week)

Requirement

• Current Medical Assistant (MA) Certification Required

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results wellness program with bi-weekly financial incentives

Join a collaborative and fast-paced primary care team dedicated to delivering exceptional patient care. This role offers the opportunity to build both clinical and administrative skills while working alongside supportive healthcare professionals.

Key Responsibilities

• Assist with onboarding and precepting new team members and externs as assigned
• Support teammates with patient care workload and daily clinic tasks
• Complete prior authorizations, paperwork, and RightFax requests
• Monitor and respond to pooled inboxes and patient messages
• Provide lunch coverage as scheduled
• Report clinic observations, behavioral concerns, or policy issues to management
• Maintain point-of-care testing logs and equipment when an MA III is not present
• Participate in outreach activities as directed by leadership
• Perform additional duties to support clinic operations and patient care

What We're Looking For

• Team-oriented and dependable professionals
• Strong ability to adapt in a fast-paced healthcare environment
• Eagerness to learn and grow clinical and administrative skills
• Commitment to providing high-quality patient care
• Positive attitude and collaborative work style

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.