Medical Assistant II - Primary Care Spring Mill

Indiana University Health System; Carmel (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Job summary

Indiana University Health System is hiring for a Medical Assistant role at our Carmel clinic. The position supports patient care during visits, handles messages, paperwork, and prior authorizations, and assists with clinical and administrative tasks.

The role emphasizes teamwork, patient focus, and a willingness to learn in a fast-paced health system environment.

Qualifications

• Medical Assistant Certification required.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Maintain EMR files and front office activities as needed.

Skills

Medical assisting

CMA certification

Teamwork

Patient care

Communication

Education

High school diploma or equivalent

Medical Assistant program preferred

Tools

EMR

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

10300 N Illinois st suite 1000 Carmel in 46290

Schedule:

• Monday:8:00 AM - 4:30 PM
• Tuesday:8:00 AM - 4:30 PM
• Wednesday:8:00 AM - 4:30 PM
• Thursday:8:00 AM - 4:30 PM
• Friday:8:00 AM - 4:30 PM

What You'll Do

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties

What We're Looking For

• Medical Assistant Certified required
• New graduates and IU Health MA Trainee graduates welcome
• Strong teamwork, positive attitude, and willingness to learn
• Flexible, patient-focused, and open to feedback

What to Expect

• Brand new clinic supporting 13 Primary Care providers
• Fast-paced clinic environment with patients scheduled every 15-30 minutes
• Majority of time spent rooming patients
• Collaborative team of 11 Medical Assistants
• Strong culture built on teamwork, positivity, and patient care

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty per patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.