Medical Assistant II - Geriatrics

Indiana University Health; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

bi‑weekly incentives

Job summary

Indiana University Health Methodist Hospital in Indianapolis is seeking compassionate Medical Assistants to support providers during clinic visits, room patients, and manage front-office tasks. The role emphasizes teamwork, strong communication, and a willingness to learn in a busy outpatient setting.

Under supervision, you will perform direct patient care, process registrations, handle messages, prepare exam rooms, and assist with administrative duties while adhering to OSHA and HIPAA standards.

Qualifications

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program.
• 0-2 years of relevant experience.
• New hires require graduation from a Medical Assistant program.
• Current CMA/RMA/CCMA/NCMA/CMAC certification is required.
• AHA BLS for healthcare workers certification is required.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of insurance plans and CPT/ICD-10 coding preferred.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties.
• Room patients and complete intake.
• Assist providers with patient care.
• Manage patient messages and scheduling.
• Scan and maintain medical records.
• Prepare exam rooms and support clinic workflow.

Skills

Dependable

Team player

Strong communication

Willingness to learn

Geriatric patient experience

Education

High School Diploma or equivalent

Medical Assistant program graduation

Medical Assistant certification (CMA/RMA/CCMA/NCMA/CMAC)

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

IU Health Methodist Hospital

Schedule

Monday - Friday: 8:00 AM - 4:30 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates
• Experience working with geriatric patients

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

Qualifications and Requirements

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.