Medical Assistant II - Gastroenterology

Indiana University Health; Lafayette (IN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Student loan forgiveness eligibility

EAP

Wellness program

Job summary

Indiana University Health in Lafayette, Indiana, is seeking a certified Medical Assistant (CMA) for a full-time, onsite Gastroenterology position. Schedule is Monday–Friday, roughly 7:45 AM–4:45 PM, with no weekends or holidays, and roles include rooming patients, scheduling, and front-office support.

The ideal candidate will have CMA certification, 2+ years of MA experience, excellent communication, and proficiency with Microsoft Teams and multiple systems.

Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent).
• Minimum of 2 years MA experience.
• Strong computer skills and multi-system use.
• Excellent verbal and written communication.
• Communication via virtual platforms (Teams).

Responsibilities

• Room patients and perform clinical MA duties.
• Assist with surgical and procedural scheduling.
• Cross-train on scheduling workflows.
• Support clinic operations as needed.
• Communicate with onsite and remote team via Teams.

Skills

CMA Certification

Medical Assistant

Verbal & written comms

Microsoft Teams

Education

High School Diploma or equivalent

Medical Assistant program/certification

Tools

EHR systems

Scheduling software

Job description

Overview

Gastroenterology | Full-Time | 1.0 FTE | Onsite

Schedule

Full-Time (40 hours/week)

Expected schedule:

• Monday-Friday
• Approximately 7:45 AM - 4:45 PM
• Fully onsite

Additional scheduling details:

• Wednesday and Friday are typically dedicated to patient rooming and clinical support due to higher clinic volume.
• Monday, Tuesday, and Thursday duties may vary between clinical support and scheduling responsibilities depending on departmental needs.

No weekends. No holidays.

Minimum Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)
• Minimum of 2 years of Medical Assistant experience
• Strong computer skills and comfort working within multiple systems
• Excellent verbal and written communication skills
• Ability to effectively communicate through virtual platforms such as Microsoft Teams

The Medical Assistant will:

• Room patients and perform clinical MA duties.
• Assist with surgical and procedural scheduling.
• Cross-train on scheduling workflows and processes.
• Support clinic operations as needed.
• Communicate and collaborate with both onsite and remote team members using Microsoft Teams and other virtual communication tools.

Because this position serves as a flexible departmental resource, responsibilities may change from day to day based on clinic needs.

Preferred Characteristics

The ideal candidate is:

• Adaptable and flexible
• Comfortable working in a fast-changing environment
• Able to seamlessly transition between clinical and administrative responsibilities
• Organized and detail-oriented
• Confident and self-directed
• Comfortable working with diverse personalities and navigating workplace conflict professionally
• Dependable and willing to support the team where needed most

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.