Medical Assistant II - Geriatrics

IU Health; Indiana; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program withb

Job summary

Indiana University Health, Inc. is seeking a dependable Medical Assistant to support clinical and administrative tasks at IU Health Methodist Hospital. You will room patients, manage messages and paperwork, and assist providers to ensure smooth patient flow in a busy clinic.

Under supervision, you will perform front-office duties, maintain accurate records, and support exam room preparation. Requires MA program completion and appropriate certs; BLS is often required.

Qualifications

• High school diploma or equivalent required; completion of a Medical Assistant program preferred.
• Certification as CMA/RMA/CCMA/NCMA/CMAC preferred or required by unit policies.
• Basic knowledge of EHR systems and medical office workflows is desirable.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, forms, and prior authorizations.
• Assist with clinical and administrative duties.
• Room patients and complete intake.
• Assist providers with patient care.
• Scan and maintain medical records.
• Prepare exam rooms and support clinic workflow.

Skills

Team player

Strong communication

Willingness to learn

Geriatric experience

Education

High School Diploma or equivalent

Medical Assistant program completion

Tools

CMA/RMA/CCMA/NCMA/CMAC certification

AHA BLS certification

EHR experience

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

IU Health Methodist Hospital

Schedule

Monday - Friday: 8:00 AM - 4:30 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates
• Experience working with geriatric patients

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

Benefits

Benefits Designed for You

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.

Requires 0-2 years of relevant experience.

New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.

Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).

AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

Requires knowledge of OSHA, CLIA, and ADA.

Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.

Requires knowledge of standard laboratory and medical procedures.

Requires knowledge of insurance plans and third-party payers.

Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.

Requires basic math and accurate data collection and entry skills.

Must be able to meet the technical and physical standards.

Knowledge of ICD-10 and CPT coding is preferred.