Medical Assistant II - Behavioral Health

Indiana University Health; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Job summary

Indiana University Health in Indianapolis, IN seeks a Certified Medical Assistant for our fast-paced outpatient neuroscience clinic. This full-time role supports patients and providers from intake to procedure completion, including vitals, medication reconciliation, PA management, and injections, with participation in TMS treatments.

The ideal candidate holds CMA certification, completed hands-on externship, and excels in communication and teamwork.

Qualifications

• Certified Medical Assistant certification required
• New graduates welcome to apply
• Completion of a hands-on externship required
• Prior Medical Assistant experience preferred
• Strong communication and organizational skills
• Team-oriented, flexible, motivated, and proactive approach to work

Responsibilities

• Obtaining patient vitals
• Medication reconciliation
• Prior authorization management
• Point-of-care testing
• Administering injections
• Supporting TMS treatments
• Collaborating with providers and teammates to ensure efficient clinic operations

Skills

Certified Medical Assistant

New grads welcome

Externship completed

Prior MA experience

Strong communication

Organizational skills

Team oriented

Flexible and proactive

Education

High school diploma or equivalent

Medical Assistant program graduate

Job description

Overview

Location: 355 W. 16th St., Suite 2800, Indianapolis, IN 46202

Schedule: Full-Time (1.0 FTE) | Monday-Friday | 8:00 AM-4:30 PM

Weekend/Holiday Requirements: No weekends and no major holidays

Join a collaborative Neuroscience team that values teamwork, flexibility, and patient-centered care. We're looking for a Certified Medical Assistant who is motivated, self-driven, and enjoys working in a fast-paced outpatient specialty setting.

What You'll Do

As a Medical Assistant, you will play an important role in supporting patients and providers throughout their care journey. Responsibilities include:

• Obtaining patient vitals
• Medication reconciliation
• Prior authorization (PA) management
• Point-of-care (POC) testing
• Administering injections
• Supporting Transcranial Magnetic Stimulation (TMS) treatments
• Collaborating with providers and teammates to ensure efficient clinic operations

What We're Looking For

• Certified Medical Assistant required
• New graduates welcome to apply
• Completion of a hands-on externship required
• Previous Medical Assistant experience preferred
• Strong communication and organizational skills
• Ability to remain positive and professional when assisting patients experiencing stress or frustration
• Team-oriented, flexible, motivated, and proactive approach to work

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.