Medical Assistant II

City of Hope; Duarte (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a transformative team dedicated to making a difference in healthcare. As a Medical Assistant II, you will play a crucial role in providing administrative and clinical support, ensuring patient care is at the forefront. This position involves preparing patients for appointments, assisting with medical procedures, and maintaining a safe environment. If you are passionate about healthcare and eager to contribute to a mission-driven organization, this role offers a unique opportunity to make a significant impact in the lives of patients. Be part of a collaborative environment that values your skills and dedication.

Qualifications

• One year experience in primary care clinical assisting.
• Experience performing lab tests and processing lab orders.

Responsibilities

• Prepare patients and exam rooms for appointments.
• Assist providers during examinations and procedures.
• Maintain compliance with safety protocols and patient confidentiality.

Skills

Patient Preparation

Clinical Support

Basic Nursing Procedures

Injections and Phlebotomy

Telehealth Support

Education

High school diploma or equivalent

Graduate of an accredited Medical Assistant program

Basic Life Support certification

Job description

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This range is provided by City of Hope. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $31.00/hr

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Medical Assistant II role at City of Hope is a vital position that provides basic administrative, clerical, and non-invasive technical supportive services under the guidance of a licensed healthcare provider. This role involves assisting with routine medical tasks and procedures, recognizing and reporting changes in patients' conditions, and functioning as a valuable member of the healthcare team. While specific duties may vary by facility, the Medical Assistant II consistently demonstrates commitment to the unit's progress and the organization's mission, while prioritizing effective communication and customer satisfaction.

As a successful candidate, you will:

• Patient Preparation: Review and update patient records before appointments, ensuring accurate and up-to-date information is available.
• Room Preparation: Set up exam and treatment rooms with necessary instruments and equipment before patient appointments.
• Patient Interaction: Greet patients, escort them to exam rooms, and complete rooming activities, including vital signs, patient history, and medication information.
• Clinical Support: Assist providers or nurses during examinations or procedures, practicing universal precautions and facilitating communication between patients and providers as needed.
• Basic Nursing Procedures: Perform basic nursing procedures, such as thermal applications, dressing changes, perineal care, and urine tests. Assist with activities of daily living (ADLs) as required.
• Injections and Phlebotomy: Administer injections and perform phlebotomy under the direction of licensed clinical team members within the scope of practice.
• Specimen Handling: Collect and handle laboratory specimens according to OSHA and CLIA guidelines.
• Environment Maintenance: Ensure a safe, comfortable, and therapeutic environment for patients and their families. Adhere to sterile field setup, sterile technique, and instrument/equipment handling guidelines.
• Inventory Management: Maintain medical stock inventory, communicate supply shortages to Clinical leadership, and replenish supplies as needed. Keep exam rooms clean and organized.
• Administrative Duties: Assist with administrative tasks, such as pre-certifying surgical procedures, scheduling tests and off-site procedures, and transmitting patient education materials.
• Compliance: Maintain compliance with safety protocols, including disinfectant/sterilization procedures and the safe handling of instruments and equipment. Adhere to HIPAA regulations and patient confidentiality.
• Training: Attend annual CPR, OSHA, and CLIA training programs as applicable. Stay updated on industry best practices.
• Telehealth Support: Assist with telehealth visits, including chart preparation, patient contact, virtual rooming, and charge reconciliation.
  
  

Your qualifications should include:

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant program
• Training in specialty specific assisting a plus
• One year experience in primary care clinical assisting
• Experience performing lab test and processing lab and diagnostic study orders
• Basic Life Support for Healthcare providers from the American Heart Association
  
  

Additional Information:

• This position is represented by a collective bargaining agreement.
  
  

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Research Services

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