Medical Assistant I — Patient Care & Frontline Support

The General Hospital Corporation; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. part of Mass General Brigham is seeking a patient services role that supports clinical and non-clinical teams.

You will interview patients, take vital signs, document information, schedule appointments, and help manage patient flow under healthcare providers’ direction. Responsibilities include preparing rooms, collecting specimens as needed, and liaising with physicians and nurses to ensure comfortable, efficient care.

Qualifications

• High School Diploma or Equivalent required.
• Familiarity with medical terminology and office software.
• Experience with EHR systems preferred.

Responsibilities

• Take vital signs, record medical information, and assist with patient flow.
• Prepare examination rooms and equipment; log test results.
• Interact directly with patients to address concerns and coordinate care.
• Collaborate with physicians and nursing staff to ensure smooth patient care.

Skills

Interpersonal skills

Communication skills

Prioritization

Accuracy and attention to detail

Privacy compliance

Vital signs collection

Medical terminology knowledge

EHR proficiency

Time management

Education

High School Diploma or Equivalent

Job description

The Brigham and Women's Hospital, Inc. part of Mass General Brigham is seeking a patient services role that supports clinical and non-clinical teams.

You will interview patients, take vital signs, document information, schedule appointments, and help manage patient flow under healthcare providers’ direction. Responsibilities include preparing rooms, collecting specimens as needed, and liaising with physicians and nurses to ensure comfortable, efficient care.