Medical Assistant - Full-Time | 1.0 FTE | Bilingual preferred

thestaffpad; Pomona (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Holiday, vacation, and sick leave

Employee Assistance Program

Life Insurance

Tuition Reimbursement

403(b) retirement plan with 6% match

Job summary

The Staff Pad is partnering with a respected health center in Pomona, CA to hire a dependable Medical Assistant in the Primary Care department. You will support clinicians by performing essential administrative and clinical duties and delivering compassionate, patient-centered care.

In this full-time role, you will welcome patients, take vitals, assist with exams, manage documentation, and help coordinate preventive care and follow-up appointments while maintaining HIPAA compliance and a smooth

Qualifications

• Medical Assistant certification and CPR required.
• Excellent customer service and professional phone communication skills.
• Strong computer, keyboarding, Windows, and data entry skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Welcome patients with dignity and compassion.
• Coordinate preventive care tasks and follow-up appointments.
• Take vitals, medical history, and chief complaints accurately.
• Assist providers during exams and procedures.
• Maintain clean exam rooms and update immunization records.
• Ensure HIPAA compliance and accurate documentation.

Skills

Customer service

Phone communication

Computer & data entry

Bilingual English/Spanish

Education

Medical Assistant certification

Job description

The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve. We are looking to hire a dependable Medical Assistant for their Primary Care department to support high-quality patient care by delivering excellent customer service and collaborating with the care team. This role performs essential administrative and clinical duties to ensure efficient, smooth clinical operations.

Schedule: Full-Time | 1.0 FTE

What You’ll Do

Key Responsibilities

• Welcome patients warmly and provide care with dignity, kindness, and compassion
• Deliver exceptional customer service to enhance the patient experience
• Coordinate access and completion of preventive care (HEDIS) for each scheduled patient using the i2i Huddle List
• Identify care gaps and initiate next steps for standing order items
• Coordinate with medical providers on additional items requiring provider orders
• Collect and document patient vitals, medical history, and chief complaints accurately in the medical record
• Administer immunizations, draw blood, and perform hematocrit and basic tests per clinician request or standing orders; review and update immunization records according to protocol
• Assist medical providers with exams, procedures, room setup, and in-room support
• Verify and update pharmacy information at each visit and update records accordingly
• Perform and document vision and hearing screenings as needed
• Provide visit summaries, coordinate next steps, and schedule recommended follow-up appointments
• Record all information in patient medical records per protocol
• Maintain clean, well-stocked exam rooms in accordance with OSHA guidelines
• Maintain assigned program logs as assigned by Supervisor and/or Clinic Manager
• Ensure compliance with Medical Assistant protocols
• Follow up on appointment no-shows as directed
• Participate actively in assigned care team meetings
• Maintain HIPAA compliance and strict patient confidentiality
• Promote smooth patient flow through effective communication, timely handoffs, and collaboration with the care team
• Perform other duties as assigned

What We Are Looking For

Qualifications, Skills and Attributes

• Medical Assistant certification and current CPR certification
• Excellent customer service and professional phone communication skills
• Strong computer, keyboarding, Windows, and data entry skills
• Bilingual English/Spanish preferred
• Ability to work effectively with diverse populations

What You Can Expect

Work Environment Active clinical environment requiring standing, sitting, walking, bending, lifting, reaching, and other physical activity Regular patient interaction requiring clear communication and professional support Documentation of patient notes, treatment plans, records, and reports Collaborative work in a shared office and patient-care setting

Compensation and Benefits

• Competitive Pay
• Medical, Dental and Vision Insurance
• Holiday Vacation and Sick Leave
• Employee Assistance Program
• Life Insurance (Basic + Voluntary)
• Tuition Reimbursement
• 403(b) Retirement plan with 6% match