Medical Assistant - Full-Time

Conservative Care Occupational Health; Lebanon (TN); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO and holidays

401(k) with company match

No weekend/evening shifts

Growth opportunities

Professional development resources

Résumé du poste

Conservative Care Occupational Health in Lebanon, TN, is seeking a Medical Assistant to join our friendly clinic. You will manage front-d desk operations, schedule visits, verify insurance, collect payments, and support both front and back-of-house teams.

Requirements include a CMAA/CMA/RMA or equivalent certification, high school diploma, and strong communication skills. No weekend hours; competitive benefits and growth opportunities available.

Qualifications

• High school diploma or equivalent required; CMAA/CMA/RMA certification preferred.
• Active Medical Assistant certification/degree required.
• Strong verbal and written communication with patients and team.
• Organizational skills and ability to multitask in a fast-paced clinic.
• Proficient with MS Office and comfortable with EHR systems.
• Maintain confidentiality per HIPAA and professional demeanor.

Responsabilités

• Greet patients/visitors warmly, ensuring a positive first impression.
• Manage check-in/check-out; schedule appointments; verify demographics/insurance.
• Answer and route calls; support front-desk communication.
• Collect co-pays and insurance details; maintain financial integrity.
• Keep reception area clean; ensure documents are scanned/entered into EHR.
• Assist with filing, faxing, data entry; support clinic team.
• Coordinate with medical staff to optimize patient flow.
• Uphold HIPAA confidentiality and a respectful clinic environment.
• Work in back of house duties: taking vitals, room checks, assist provider.

Connaissances

Communication skills

Organization

Multitasking

MS Office

EHR familiarity

Discretion

Professional appearance

Customer-service mindset

Formation

High school diploma or equivalent

CMAA CMA RMA certification/degree

Outils

Microsoft Office

EHR software

Description du poste

Description

About Us:
At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.

We're looking for a Medical Assistant who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to work in the back of house.

Position Summary:
As the first point of contact for patients and visitors, the Medical Assistant ensures our clinic's front-office operations run smoothly and professionally, as well as has duties in back of house. You'll manage check-in/check-out, scheduling, insurance verification and payment collection - all while fostering a positive atmosphere and supporting the clinical team. As well as work in back of house doing MA duties.

What You'll Do:

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.
• Answer and route phone calls, respond to inquiries and support front-desk communication.
• Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.
• Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.
• Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.
• Coordinate with medical staff to optimize patient flow and communication.
• Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.
• Work in back of house with taking vitals, checking rooms, and assisting the provider with any needs.

Clinic Schedule

Our Lebanon clinic operates Monday through Friday, 8:00 AM - 5:00 PM with no weekend or holiday hours.
This position is full-time, 40 hours per week.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts - maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

Requirements

Minimum Qualifications:

• High school diploma or equivalent required.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA)
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Preferred Qualifications:

• 2+ year of front-desk, receptionist or medical office experience.
• 1+ year of medical assistant experience.
• Familiarity with electronic health record systems and basic medical/insurance terminology.
• Bilingual
• Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.