Medical Assistant & Front Desk Specialist

Medical Associates; Bowling Green (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Medical Associates is seeking a dedicated Medical Assistant to join the Clinical Services team in a full-time capacity. The role supports patient triage, vitals, minor procedures, injections, and patient education under guidance from providers.

You will handle inbound calls, scheduling, pre-certifications, and maintain clean, stocked exam rooms. HIPAA/OSHA compliance and ongoing trainings are required.

Qualifications

• High school diploma or equivalent required.
• Technical training or better preferred.
• Experience in a medical office is a plus.

Responsibilities

• Triages and rooms patients for all encounters.
• Obtains and documents patient vitals and histories.
• Assists providers with minor procedures.
• Performs patient injections as required.
• Provides patient education verbally and via written materials per provider guidance.
• Answers in-bound patient calls; creates and updates patient cases.
• -notes: calls patients with results after consultation.
• Completes pre-certifications as required.
• Maintains exam rooms and supplies; keeps areas clean.
• Assists with scheduling as required.
• Maintains HIPAA, OSHA & Blood Borne Pathogen compliance; completes trainings.
• Other duties as assigned by Clinic Manager

Skills

Time management

Telephone etiquette

Reliable transportation

Oral communication

Medical office

Injection technique

EMR

Documentation

Customer service

Accuracy

Interpersonal

Attention to detail

Computer

Patient care

Scheduling

Pre-certification

Multi-tasking

Education

High School Diploma or equivalent

Technical training or better

Tools

EMR software

Job description

Medical Associates is seeking a dedicated Medical Assistant to join the Clinical Services team in a full-time capacity. The role supports patient triage, vitals, minor procedures, injections, and patient education under guidance from providers.

You will handle inbound calls, scheduling, pre-certifications, and maintain clean, stocked exam rooms. HIPAA/OSHA compliance and ongoing trainings are required.