Medical Assistant & Front Desk Pro — Patient Care

Medical Associates Clinic & Health Plans; Bowling Green (KY); On-site; USD 34,000 - 46,000; Full time

Job summary

Medical Associates Clinic & Health Plans in Bowling Green, KY is seeking a dedicated Medical Assistant to support clinical services. You will triage, room, document vitals and histories, assist with procedures, and administer injections as required.

You will also educate patients and manage calls, scheduling, and pre-certifications under provider guidance. Ideal candidates have CMA credentials or equivalent training, with strong communication and organizational skills, and a focus on HIPAA and

Qualifications

• High School-equivalent education or higher with technical training.
• Current CMA registration/certification preferred.
• Experience in a medical office setting is advantageous.

Responsibilities

• Triage and room patients for all encounters.
• Document patient vitals and histories accurately.
• Assist providers with minor procedures.
• Perform patient injections as required.
• Educate patients verbally and in writing per provider guidance.
• Handle inbound calls and patient case updates.
• Communicate results to patients after provider review.
• Process pre-certifications for services.
• Maintain clean, stocked exam rooms before/during/after visits.
• Assist with scheduling as needed.
• Ensure HIPAA, OSHA, and BBP compliance and complete trainings.
• Contribute to other duties as assigned by Clinic Manager.

Skills

Time Management

Telephone Etiquette

Reliable Transportation

Oral Communication

Medical Office

Injection Technique

Electronic Medical Record

Documentation

Customer Service

Accuracy

Interpersonal

Attention to Detail

Computer

Patient Care

Scheduling

Pre-certification

Multi-tasking

Education

High School Equivalent or higher

Technical training or better

Registered or Certified Clinical Medical Assistant

Tools

EMR (Electronic Medical Records)

Job description

Medical Associates Clinic & Health Plans in Bowling Green, KY is seeking a dedicated Medical Assistant to support clinical services. You will triage, room, document vitals and histories, assist with procedures, and administer injections as required.

You will also educate patients and manage calls, scheduling, and pre-certifications under provider guidance. Ideal candidates have CMA credentials or equivalent training, with strong communication and organizational skills, and a focus on HIPAA and