Medical Assistant & Front Desk Coordinator

Englewood Hospital; Englewood Cliffs (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Englewood Health in Englewood Cliffs, NJ, seeks a Medical Assistant/Patient Care Technician to support delivery of primary care. Under supervision, you interview patients, prepare exam rooms, take histories and vitals, assist with minor procedures, and manage front-desk tasks and registrations.

You will verify insurance, register patients, maintain records, and help with phone inquiries, payments, and document scanning.

Qualifications

• High school diploma or equivalent, or 5 years of MA/PCT experience.
• CPR preferred; CMA/RMA/PCT certification required for administering injections and handling medication documentation.
• Strong understanding of medical practice, exam/treatment procedures, equipment use, safety precautions, vital signs, and assisting with treatments.
• Proficient in maintaining medical records, documenting test results, using computer systems, and applying healthcare administration principles.
• Strong communication, problem-solving, decision-making, prioritization, and teamwork skills; able to analyze information, resolve issues, and work effectively with patients, staff, and the public.

Responsibilities

• Prepare exam rooms, take patient histories and vitals, assist with minor procedures, perform phlebotomy/EKG as ordered, and distribute necessary screening/history forms.
• Greet and assist patients/visitors in person and by phone, manage inquiries, relay messages, maintain courteous communication, and uphold confidentiality and service excellence standards.
• Verify insurance eligibility, remind patients of appointments, register and check in patients, prepare visit documents, manage late arrivals, and maintain an orderly waiting room.
• Maintain accurate patient files, demographics, insurance details, financial records, and scan required documents/forms into the appropriate imaging systems.
• Retrieve voicemails/faxes, provide general policy information, collect payments or refer to credit representatives, attend meetings, participate in quality assurance and professional development, and perform additional duties to support patient care.

Skills

Medical terminology

Patient interaction

Communication

Phone assistance

Education

High school diploma or equivalent

Accredited MA/PCT program

Tools

EMR systems

Imaging systems

Computer systems

Job description

Englewood Health in Englewood Cliffs, NJ, seeks a Medical Assistant/Patient Care Technician to support delivery of primary care. Under supervision, you interview patients, prepare exam rooms, take histories and vitals, assist with minor procedures, and manage front-desk tasks and registrations.

You will verify insurance, register patients, maintain records, and help with phone inquiries, payments, and document scanning.