Medical Assistant: Front Desk & Back Office, Mon–Fri

Conservative Care Occupational Health; Springdale (AR); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Job summary

Conservative Care Occupational Health (CCOH) is seeking a Medical Assistant to be the welcoming first point of contact and to support both front-office and back-of-house clinical duties in a busy clinic in Springdale, AR.

The role involves scheduling, insurance verification, collecting payments, and maintaining an organized EHR-driven environment while assisting providers and maintaining patient confidentiality. The position is full-time with a standard weekday schedule.

Qualifications

• High school diploma or equivalent required.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA) preferred.
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Responsibilities

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.
• Answer and route phone calls, respond to inquiries and support front-desk communication.
• Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.
• Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.
• Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.
• Coordinate with medical staff to optimize patient flow and communication.
• Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.
• Work in back of house with taking vitals, checking rooms, and assisting the provider with any needs.

Skills

Front-desk experience

Customer service

Communication skills

HIPAA compliance

MS Office

Education

High school diploma or equivalent

Medical Assistant certification/degree

Tools

EHR software

Medical billing software

Job description

Conservative Care Occupational Health (CCOH) is seeking a Medical Assistant to be the welcoming first point of contact and to support both front-office and back-of-house clinical duties in a busy clinic in Springdale, AR.

The role involves scheduling, insurance verification, collecting payments, and maintaining an organized EHR-driven environment while assisting providers and maintaining patient confidentiality. The position is full-time with a standard weekday schedule.