Department:
30020 AAH West Mequon - Nurses and MAs Float Pool
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday (hours are as needed for particular provider ranging from ~ 7am-6 pm). The sites to float to are EM, WM, CC, PW, and occasionally Hartford Endo. No weekends. Off holidays.
Major Responsibilities:
- Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (e.g., chief complaint, allergies, medications). Monitors and completes Clinical Integration/Quality Improvement measures with notification to clinician for opportunities within their scope.
- Performs laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and infection control guidelines.
- Assists Physician/Advanced Practice Clinician (APC) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
- Administers routine medications under Physician/APC orders or approved protocols, including immunizations, antibiotics, vitamins, and topical agents.
- Follows through with procedure or test requests, care algorithms, appointment scheduling, and referrals. Refers questions to Registered Nurses and Physician/APC as per scope of practice and relays information back to patients as directed.
- Communicates with the healthcare team to ensure smooth clinic flow and adjusts as necessary. Effectively communicates accurate and timely information with patients.
- Performs basic and advanced clinical support tasks based on specialty and competencies, such as suture/staple removal, throat/nose cultures, phlebotomy, EKG, spirometry, Holter monitor application, prescription refills, etc., under supervision.
- Provides care appropriate to patients' age, demonstrating knowledge of growth, development, and age-specific needs, and interpreting data to identify patient requirements.
Licensure, Registration, and/or Certification Required:
- Basic Life Support (BLS) certification issued by the American Heart Association (AHA), to be obtained within 45 days unless exempted by department leadership.
Education Required:
- GED or high school equivalency diploma.
- Completion of an accredited Medical Assistant program or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Experience Required:
Knowledge, Skills & Abilities:
- Ability to perform routine and complex technical skills within the Medical Assistant scope after demonstrated competency.
- Excellent communication and interpersonal skills to develop rapport and maintain professional relationships with patients, team members, and physicians.
- Proficient computer skills, including keyboarding, navigation in Windows, and use of electronic medical records.
- Customer service skills supporting a positive patient experience.
Physical Requirements and Working Conditions:
- Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
- Ability to lift 35 pounds without assistance; for heavier lifts, patient handling equipment and team assistance are required.
- Assessment of patient lifting/movement situations on a case-by-case basis.
- Must have functional speech, vision, hearing, touch, and fine motor skills.
- Exposed to hazards such as mechanical, electrical, chemical, blood, and body fluids; protective clothing and equipment are required as needed.
- Operates necessary equipment for the role.
This job description provides a general overview and may include other duties as assigned.
Pay Range:
$21.45 - $32.20
Our Commitment to You:
Advocate Health offers comprehensive benefits including competitive compensation, retirement plans, career development programs, and more, to support your well-being and growth.