Medical Assistant - Family Medicine Full-time Days 2K Sign-on Bonus

Northwestern Medicine; Bloomingdale (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Certified Medical Assistant to join their dynamic team. This role offers the opportunity to provide compassionate patient care while supporting a variety of clinical and administrative tasks. You'll play a crucial role in enhancing patient experiences, managing workflows efficiently, and collaborating with healthcare professionals. If you're passionate about making a difference in patient care and thrive in a team-oriented environment, this position could be the perfect fit for you. Join a forward-thinking organization that values your contributions and supports your professional growth.

Benefits

Sign-on Bonus

Health Insurance

Paid Time Off

Retirement Plan

Continuing Education Support

Qualifications

• 2+ years of experience as a Medical Assistant or completion of an accredited program.
• American Heart Association BLS/CPR certification required.

Responsibilities

• Provides direct patient care and assists with clerical functions.
• Communicates effectively with patients and clinical staff.

Skills

Patient Care

Communication Skills

Teamwork

Time Management

Basic Computer Skills

Education

High School Diploma

Medical Assisting Program

Associates Degree in Medical Assisting

Tools

Medical Record Systems

Practice Management Systems

Outlook

Job description

Description

There is a $2,000 sign-on bonus available for this position; internal candidates and rehires within the last year are ineligible.

The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

• The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment.

Responsibilities:

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Rooms patients and provides direct patient care under supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications, and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities.
• Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary).
• Administers injections and medications as directed by physician.
• Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKGs, pulmonary testing, and chronic disease management testing.
• Is knowledgeable about the purpose, process, and results for tests and lab specimens frequently performed in an office setting.
• Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results.
• Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen, etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization.
• Participates in shared governance, committee work, and practice/department projects.
• Demonstrates knowledge of proper identification and reporting of medical/health care errors.
• Supports co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team.
• Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude.
• Handles situations professionally.
• Prioritizes and re-prioritizes workflow; maintains an organized workspace.
• Engages in teamwork as a team player and builder.
• Documents timely, accurate, complete, and legible records.
• Charges for all ancillary services performed.
• Participates in ongoing education to maintain and develop skills. Shares knowledge gained from continuing education.
• Shows creativity and flexibility amidst change.
• Utilizes the functionality of medical record and practice management systems effectively.
• Stays informed of system updates and implements them into daily work.
• Uses online resources efficiently, including Outlook, Corridors, and Team Sites.
• Performs other duties as assigned.

Qualifications

Required:

• Two or more years of recent experience as a Medical Assistant in a physician office or completion of an accredited Medical Assisting Program.
• High School Diploma or equivalent with 2+ years of MA experience or completion of an accredited Medical Assisting Program.
• American Heart Association BLS/CPR certification.
• Completion of phlebotomy class or equivalent experience. Basic computer skills, proficient typing, effective communication in English, and ability to assess interpreter needs.
• New graduates/hires must obtain certification within 1 year of hire. Accepted certifications include CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), NRCMA (NAHP), or active RN/LPN license in Illinois as a substitute.

Preferred:

• Associates degree in Medical Assisting.
• Second language proficiency is a plus.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer. We do not discriminate based on age, sex, race, religion, national origin, gender identity, veteran status, disability, sexual orientation, or other protected status.

Background checks, including criminal review, are performed if an offer is made. A conviction does not automatically disqualify you; decisions are made case-by-case following guidelines.

Benefits

We offer a wide range of benefits to support your well-being. Visit our Benefits section to learn more.