Medical Assistant Onc Gynecological Full-time Days $2K Sign-on Bonus

Northwestern Medicine; Warrenville (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a Certified Medical Assistant to join their dynamic team. This role is pivotal in providing both clinical and administrative support in a fast-paced physician's office. The ideal candidate will be skilled in patient care, effective communication, and teamwork, ensuring a positive experience for patients and staff alike. With a focus on quality care and continuous improvement, this opportunity offers a $2,000 sign-on bonus for external candidates. If you are passionate about healthcare and thrive in a collaborative environment, this position is perfect for you.

Benefits

Sign-on Bonus

Ongoing Education Opportunities

Qualifications

• Two years of recent experience as a Medical Assistant or completion of an accredited program.
• American Heart Association BLS/CPR certification required.

Responsibilities

• Provide direct patient care and assist with clerical functions.
• Document accurately and engage in teamwork.

Skills

Patient Care

Communication Skills

Teamwork

Infection Control Standards

Basic Computer Skills

Education

High School Diploma

Medical Assisting Program

Associate's Degree in Medical Assisting

Tools

Electronic Medical Records System

Job description

Description

The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Certified Medical Assistant (CMA) is a multi-skilled worker who performs a wide range of clinical and administrative roles within a physician's office. Under supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA is a key team member, interacting and communicating effectively with patients and clinical staff in the ambulatory care environment.

Responsibilities:

• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; address questions and concerns promptly or direct them to the appropriate person or resource. Assist patients in finding their way as needed.
• Use effective service recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by assisting co-workers within and across departments. Communicate effectively, respect diverse opinions, acknowledge contributions, and foster a collaborative environment.
• Utilize organizational and departmental resources efficiently.
• Manage work schedules effectively, ensuring timely completion of tasks and assignments.
• Contribute to continuous improvement initiatives and process enhancements.
• Participate in efforts to reduce costs, streamline workflows, and improve services.
• Assist with patient rooms and provide direct patient care under supervision, recording medical histories, medications, vital signs, and preparing patients for procedures. Tailor care to individual patient needs, considering age and abilities.
• Explain treatment procedures and reinforce patient education regarding medications, diets, or testing, as provided by RN/LPN or physician.
• Administer injections and medications as directed by a physician.
• Perform point-of-care testing (venipuncture, urine dips, finger sticks, etc.) and other office procedures (EKG, pulmonary testing, chronic disease management testing).
• Understand the purpose, process, and results of common tests and lab specimens.
• Relay normal test results to patients or read results verbatim from physician documentation; consult with RN, LPN, or physician for patient questions.
• Adhere to infection control standards, maintain exam/procedure areas, and perform quality checks on office instruments. Be knowledgeable about sterilization techniques.
• Participate in shared governance, committees, and departmental projects.
• Report medical/healthcare errors properly.
• Support co-workers, mentor new staff, and act as a team player.
• Communicate professionally, maintain good relationships, and demonstrate a positive attitude.
• Handle situations maturely and professionally.
• Prioritize and organize workflow, maintain an organized workspace.
• Engage in teamwork and team-building activities.
• Document accurately, timely, and legibly according to standards.
• Charge for ancillary services performed.
• Participate in ongoing education to maintain and develop skills, sharing knowledge with colleagues.
• Exhibit flexibility and creativity in a dynamic environment.
• Utilize electronic medical records and practice management systems effectively, staying informed of updates.
• Complete other duties as assigned.

Qualifications

Required:

• Two or more years of recent experience as a Medical Assistant in a physician's office or completion of an accredited Medical Assisting Program.
• High School Diploma or equivalent plus 2+ years of MA experience or completion of an accredited Medical Assisting Program.
• American Heart Association BLS/CPR certification.
• Completion of a phlebotomy class or equivalent experience, basic computer skills, effective communication in English, and ability to assess the need for interpreter services.
• New graduates must obtain certification within 1 year of hire. Accepted certifications include CMA, RMA, NCMA, CCMA, NRCMA, or an active RN/LPN license in Illinois.

Preferred:

• Associate's degree in Medical Assisting.
• Proficiency in a second language is a plus.

There is a $2,000 sign-on bonus for external candidates and those who haven't worked at NM in over a year.