Medical Assistant, ENT

Mass General Brigham Incorporated; Somersworth (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional发展

Job summary

Wentworth-Douglass Hospital, part of Mass General Brigham, is seeking a full-time Medical Assistant for the Head and Neck Specialty in Somersworth, NH. Join a collaborative practice that values teamwork and top-of-certification care in a busy clinical environment.

You will room patients, take vital signs, assist with specimens, and support education while interacting with providers and administrative staff.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in Medical Assisting preferred.
• 1–2 years of direct Medical Assistant or medical field experience required.
• BLS certification preferred.
• Knowledge of medical terminology, procedures, and protocols.
• Experience with EHR and medical office software.

Responsibilities

• Room patients and prepare exam rooms.
• Obtain vital signs and medical histories.
• Assist with specimens and phlebotomy as trained.
• Support patient education and provider instructions.
• Maintain patient flow and office coverage.
• Inventory and immunization workflows support.
• Onboarding support for junior Medical Assistants.

Skills

Vital signs collection

Phlebotomy competency

Rooming patients

Communication and compassionate care

Clinical documentation

Team collaboration

Education

High School Diploma or equivalent

Associate’s degree in Medical Assisting

National Certified Medical Assistant credential

Basic Life Support certification

Tools

Electronic Health Records (EHR) systems

Medical office software

Job description

Site

Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Bring your clinical skills to a specialty care team where your work directly supports patients with ear, nose, throat, head, and neck conditions. Wentworth-Douglass Head and Neck Specialty is seeking a full-time Medical Assistant to join our collaborative practice in Somersworth, NH. This is an excellent opportunity for someone who enjoys a busy clinical environment, values teamwork, and wants to work at the top of their certification while helping deliver thoughtful, high-quality care.

About Wentworth-Douglass Head and Neck Specialty

Located at 361 High Street in Somersworth, New Hampshire, our practice provides state-of-the-art medical and surgical care for patients with disorders of the ears, nose, and throat. We care for patients across a wide range of conditions, including nasal and sinus disease, sleep disorders, sleep apnea and snoring, allergies, asthma, hearing loss, chronic ear infections, and ENT cancer.

Schedule and Location

This is a full-time, 40-hour onsite position, Monday through Friday, 8:30 a.m. to 5:00 p.m., supporting our Head and Neck Specialty practice at 361 High Street, Somersworth, NH 03878.

Why This Role Stands Out

As a Medical Assistant on this team, you will play an important role in keeping patient visits running smoothly while partnering closely with providers, nurses, and administrative colleagues. You’ll have the opportunity to use a broad range of clinical skills, including rooming patients, obtaining vital signs, documenting patient information, supporting patient education, assisting with specimens, and contributing to disinfection and sterile processing workflows. Candidates who enjoy variety, collaboration, and hands‑on patient care will find this role especially rewarding. We do our best to keep employees in their assigned practice and location; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during staffing shortages or other extenuating circumstances to support patient care and maintain adequate coverage.

What You’ll Do

• Room patients, prepare exam rooms, and support patient flow throughout the day.
• Obtain and document medical histories, vital signs, weight, height, and other patient information in the medical record.
• Prepare equipment and supplies for providers and assist with clinical visit needs.
• Explain treatment procedures, medications, diets, and provider instructions to patients using clear and compassionate communication.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competency is demonstrated.
• Support general office needs, including phone coverage, forms, coordination with other departments, and patient advocacy.
• Maintain inventory, support immunization workflows as applicable, and contribute to departmental quality initiatives such as hand hygiene and two patient identifiers.
• Assist with onboarding and day‑to‑day support for junior Medical Assistants when needed.

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in Medical Assisting preferred.
• Direct Medical Assistant experience or medical field experience of 1–2 years required.
• Basic Life Support certification preferred.
• National Certified Medical Assistant credential preferred.
• Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.
• Knowledge of medical terminology, procedures, and protocols.
• Comfort using electronic health record systems and medical office software.
• Strong interpersonal communication, accuracy, time management, and problem‑solving skills.

What We’re Looking For

We are looking for a dependable, patient‑focused Medical Assistant who communicates well, stays organized in a fast‑paced setting, and enjoys contributing to a team‑centered care environment. Strong attention to detail, professionalism, and the ability to manage competing priorities are important for success in this role.

Benefits That Support You

At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, contemporary, and highly competitive benefits package designed to support your health, financial well‑being, professional growth, and life outside of work. Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Remote Type Onsite Work Location

361 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.48 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.