Medical Assistant, Cardiology

Mass General Brigham; Dover (NH); On-site; USD 28,213 - 34,357; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Recognition programs

Job summary

Mass General Brigham is seeking a full-time Medical Assistant for their Dover location to support healthcare teams with a variety of patient services. This role involves managing patient interactions, taking vital signs, and assisting with clinical duties under the guidance of healthcare providers.

The ideal candidate will have strong communication skills, a minimum of a high school diploma, and direct experience in the medical field. It offers day shifts and a competitive pay rate ranging from $20.48 to $24.94 per hour.

Qualifications

• Direct Medical Assistant experience or medical field work of 1–2 years required.
• Basic Life Support (BLS Certification) preferred.
• Certified Medical Assistant (National Certification) preferred.

Responsibilities

• Assist healthcare teams with clinical and non-clinical patient services.
• Take vital signs and document patient information.
• Manage patient flow and schedule appointments.
• Collect blood and laboratory specimens when competent.

Skills

Strong interpersonal and communication skills

Ability to prioritize tasks

Accuracy and attention to detail

Comprehensive knowledge of medical terminology

Proficiency in electronic health record systems

Education

High School Diploma or Equivalent

Associate’s Degree in Medical Assisting

Job description

Site: Wentworth-Douglass Hospital

Mass General Brigham is a not‑for‑profit organization committed to patient care, research, teaching, and community service, striving to provide exceptional health care to patients across Massachusetts, New Hampshire, and Maine.

Job Summary

The Mass General Brigham Medical Group is a system‑led operating entity that delivers high‑quality, low‑cost, innovative community‑based ambulatory care. The group offers primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion services in both digital and physical settings. This full‑time, 40‑hour Medical Assistant position is located at 19 Old Rollinsford Road, Dover, NH 03820, and operates Monday through Friday from 8:00 am to 5:00 pm. The role supports healthcare teams by assisting with clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, managing patient flow, interacting with patients to ensure comfort, and collaborating with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day‑to‑day questions and responsibilities, helping facilitate their learning through onboarding training.
• Shows patients to examination rooms, prepares necessary equipment for healthcare providers, interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patient’s medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, and orders and organizes educational materials to reinforce patient education.
• Performs general office duties such as answering phones, taking dictation, completing insurance forms, and acting as a liaison with other departments while advocating for patients with a positive customer‑service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy when competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) requiring certification or three years of experience administering a vaccine under provider supervision.
• Participates in departmental quality initiatives, including adherence to two patient identifiers and hand hygiene.

Education

High School Diploma or Equivalent required. Associate’s Degree in Medical Assisting preferred.

Licenses and Credentials

Basic Life Support (BLS Certification) – preferred. Certified Medical Assistant (National Certification) – preferred.

Experience

Direct Medical Assistant experience or medical field work of 1–2 years required.

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Compliance with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Logical reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one’s own time and the time of others.

Additional Job Details

Remote Type: Onsite. Work Location: 19 Old Rollinsford Road, Dover, NH 03820. Scheduled Weekly Hours: 40. Employee Type: Regular. Work Shift: Day (United States of America). Pay Range: $20.48 – $24.94 per hour. Grade: 3.

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Base pay is determined from the minimum job qualifications and may be adjusted for skills, experience, education, certifications, and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, bonuses, and recognition programs designed to support professional growth.

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will provide reasonable accommodation to individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive other employment benefits. To request accommodation, applicants may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

The competency framework defines effective leadership behaviors across job levels, comprising ten competencies that are used to evaluate performance, inform hiring decisions, identify development needs, mobilize employees, and build a strong talent pipeline.