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Job Details
The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration. These are performed under the direction of the Nurse and/or the physician in preparation for the patient's examination and treatment. The incumbent carries out clerical activities, quality control activities, performance improvement initiatives, etc. in support of the physician practice as assigned. This position also serves as a resource for the clerical/clinical staff in the practice.
Essential Job Functions
- Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
- Assist to collect patient healthcare data, including VS, weight, chief complaint, and pain assessment as directed.
- Complete patient care treatments and testing as ordered.
- Ensure completeness, accuracy, and timeliness of documentation.
- Prepare patients for examinations, treatments, and procedures.
- Communicate pertinent information of actual or potential problems to the physician or nurse.
- Perform clerical functions in support of patient care and office functions.
- Answer telephone calls, take accurate messages, and relay them to the appropriate staff.
- Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
- Accurately enter codes, based on diagnosis given, and enter codes and charges into billing system.
- Complete forms and letters necessary for continued patient care.
- Provide for patient safety in compliance with hospital and physician practice policies.
- Label all patient specimens with identifiers per policy.
- Adhere to infection control processes, including standard precautions, to reduce infection risk.
- Assist in survey readiness, inspections, and surveys.
- Perform quality control, monitoring functions, and report out-of-range information immediately to supervisor.
- Practice National Patient Safety Goals consistently.
- Schedule surgeries, procedures, and testing for patients.
- Conduct exit counseling, including education, scheduling testing, and providing necessary information to patients.
- Prepare charts for clinic sessions and obtain vital signs and weight.
- Perform control studies and complete logbooks according to policy.
- Perform phlebotomy procedures, read test results, and document accordingly.
- Prepare exam rooms and stock supplies daily.
- Provide pre- and post-examination education and counseling.
- Other duties as assigned.
Qualifications
Required
- High School Diploma, GED, or higher education.
- Strong leadership, organizational, independent, and critical thinking skills.
- Effective communication skills for diverse audiences.
Preferred
- Previous outpatient office experience.
- Completion of Medical Assistant program or 1 year experience as Medical Assistant OR EMT/Paramedic certification.
- Medical Assistant Certification preferred.
Licenses and Clearances
- Act 33 and 34 with renewal.
- Act 73 FBI Clearance.
- Current BLS from American Heart Association.
Position Details
- Full-time, scheduled based on operational needs, including shift rotations, standby, on-call.
- Local travel between System locations may be required.
Equal Opportunity
Independence Health System is an Equal Opportunity Employer. Discrimination based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information is prohibited. We comply with all applicable laws.
Disclaimer
This job description is not exhaustive and duties may change or be added at any time without notice.