Medical Assistant - (CMA, CCMA or RMA)

Northeastern Vermont Regional Hospital; St. Johnsbury (VT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Student loan repayment

Tuition reimbursement

Gym membership

Health, dental, and vision plan

401(k) with employer match

Generous paid time off

Job summary

Northeastern Vermont Regional Hospital in St. Johnsbury, VT seeks a Medical Assistant (CMA, CCMA or RMA) to provide direct patient care in the pediatric team.

You will work under physician supervision to perform clinical tasks, coordinate care, and support families with compassionate, efficient service. The role emphasizes accurate documentation, routine exams, vital signs, and collaboration with providers to ensure safe, high-quality pediatric care.

Qualifications

• High school diploma or equivalent is required.
• Current active CMA, CCMA, or RMA certification is required.
• Current BLS certification from the American Heart Association is required.
• Minimum of one year of hospital or medical office experience preferred.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Welcome patients and families, obtain health histories, vital signs, and document in the EHR.
• Assist providers with clinical procedures including injections, testing, dressings, EKGs, and specimen collection.
• Support patient communication by answering phones, scheduling appointments, and processing prescriptions.
• Maintain patient records, manage EHR tasks, stock supplies, and ensure HIPAA compliance.

Skills

Strong communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Medical Assistant - (CMA, CCMA or RMA)

Northeastern Vermont Regional Hospital St. Johnsbury, Vermont, United States

About this position

Make a meaningful impact in your community at Northeastern Vermont Regional Hospital (NVRH), where your clinical skills and compassionate care help children and families receive exceptional healthcare close to home. As part of our St. Johnsbury Pediatrics team, you'll play an important role in supporting patient care and creating a positive experience for every child and family we serve.

About This Role

As a Certified Medical Assistant (CMA) in St. Johnsbury Pediatrics, you will provide direct patient care and clinical support under the supervision of physicians and advanced practice providers. This role combines hands-on patient care, care coordination, patient communication, and administrative responsibilities to ensure safe, efficient, and high-quality care for pediatric patients.

Key Responsibilities

• Welcome patients and families, support patient flow, obtain health histories, vital signs, screenings, and accurately document information in the electronic health record (EHR).
• Assist providers with clinical procedures, injections, point-of-care testing, dressing changes, EKGs, specimen collection, and other delegated patient care activities.
• Support patient communication by answering phones, scheduling appointments, processing prescription refill requests, and communicating provider instructions to patients and families.
• Maintain patient records, manage EHR tasks and orders, stock supplies, prepare exam rooms, and ensure compliance with safety, confidentiality, and HIPAA requirements.

Required Qualifications

• High school diploma or equivalent required.
• Current active CMA, CCMA, or RMA certification required.
• Current BLS certification from the American Heart Association is required.
• Minimum of one year of hospital or medical office experience preferred.
• Strong communication, organizational, and customer service skills.

Preferred Skills

• Experience using electronic health records and computer systems.
• Knowledge of medical terminology.
• Ability to manage multiple priorities and remain calm in fast-paced environments. Ability to communicate effectively with patients, families, providers, and staff.
• Ability to handle confidential information with professionalism and discretion.

About NVRH

Northeastern Vermont Regional Hospital is located in St. Johnsbury, Vermont, in the Northeast Kingdom. We are a community not-for-profit acute care critical access hospital. NVRH is one of two Vermont hospitals designated Baby Friendly by the World Health Organization.

The organization offers primary and preventive care, surgical and specialty services, inpatient and outpatient care, and 24-hour, physician-staffed emergency services.

Aligned with community partners, NVRH values and invests in efforts to address social conditions—supporting well-nourished, well-located, physically healthy, mentally healthy, and financially secure communities. NVRH serves more than 33,000 people in Caledonia and southern Essex Counties and employs over 700 dedicated staff.

Why Join Our Team?

Join our healthcare team dedicated to delivering exceptional care to your community at NVRH! We offer competitive compensation and a comprehensive benefits package, including:

• Student loan repayment and tuition reimbursement
• Generous paid time off
• Complimentary gym membership
• Affordable and comprehensive health, dental, and vision plan choices
• 401(k) with employer match
• Plus many more additional employee perks!

Build a meaningful career where your contributions matter every day—and where you're supported to grow.