Certified Medical Assistant - (CMA, CCMA or RMA)

Northeastern Vermont Regional Hospital; St. Johnsbury (VT); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Student loan repayment

Tuition reimbursement

Gym membership

Health, dental, and vision plan

401(k) with employer match

Job summary

Northeastern Vermont Regional Hospital in St. Johnsbury, VT, is seeking a Certified Medical Assistant to support pediatric care within our St. Johnsbury Pediatrics team. You will provide direct patient care under supervision, coordinate care, and help ensure a smooth, patient-centered experience for children and families.

The role emphasizes clinical support, patient communication, and adherence to HIPAA and safety standards, with opportunities to grow in a supportive community hospital setting.

Qualifications

• High school diploma or equivalent is required.
• Current CMA, CCMA, or RMA certification is required.
• Current BLS certification from the American Heart Association is required.
• Minimum of one year hospital or medical office experience preferred.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Welcome patients and families, obtain histories, vital signs, screenings, and document in EHR.
• Assist providers with procedures, injections, point-of-care testing, EKGs, and dressings.
• Support patient communication: phones, scheduling, prescriptions, and provider instructions.
• Maintain records, manage EHR tasks, stock supplies, and ensure HIPAA compliance.

Skills

Communication skills

Organizational skills

Customer service

Education

High school diploma or equivalent

CMA/CCMA/RMA certification

BLS certification (American Heart Association)

Tools

Electronic Health Records (EHR) systems

Job description

Certified Medical Assistant - (CMA, CCMA or RMA)

Northeastern Vermont Regional Hospital St. Johnsbury, Vermont, United States

About this position

Make a meaningful impact in your community at Northeastern Vermont Regional Hospital (NVRH), where your clinical skills and compassionate care help children and families receive exceptional healthcare close to home. As part of our St. Johnsbury Pediatrics team, you'll play an important role in supporting patient care and creating a positive experience for every child and family we serve.

About This Role

As a Certified Medical Assistant (CMA) at St. Johnsbury Pediatrics, you will provide direct patient care and clinical support under the supervision of physicians and advanced practice providers. This role combines hands‑on patient care, care coordination, patient communication, and administrative responsibilities to ensure safe, efficient, and high‑quality care for pediatric patients.

Key Responsibilities

• Welcome patients and families, support patient flow, obtain health histories, vital signs, screenings, and accurately document information in the electronic health record (EHR).
• Assist providers with clinical procedures, injections, point‑of‑care testing, dressing changes, EKGs, specimen collection, and other delegated patient care activities.
• Support patient communication by answering phones, scheduling appointments, processing prescription refill requests, and communicating provider instructions to patients and families.
• Maintain patient records, manage EHR tasks and orders, stock supplies, prepare exam rooms, and ensure compliance with safety, confidentiality, and HIPAA requirements.

Required Qualifications

• High school diploma or equivalent required.
• Current active CMA, CCMA, or RMA certification required.
• Current BLS certification from the American Heart Association is required.
• Minimum of one year of hospital or medical office experience preferred.
• Strong communication, organizational, and customer service skills.

Preferred Skills

• Experience using electronic health records and computer systems.
• Knowledge of medical terminology.
• Ability to manage multiple priorities and remain calm in fast‑paced environments. Ability to communicate effectively with patients, families, providers, and staff.
• Ability to handle confidential information with professionalism and discretion.

About NVRH

Northeastern Vermont Regional Hospital is located in St. Johnsbury, Vermont, in the Northeast Kingdom. We are a community not‑for‑profit acute‑care critical‑access hospital. NVRH is one of two Vermont hospitals designated Baby Friendly by the World Health Organization. The organization offers primary and preventive care, surgical and specialty services, inpatient and outpatient care, and 24‑hour, physician‑staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions—supporting well‑nourished, well‑housed, physically healthy, mentally healthy, and financially secure communities. NVRH serves more than 33,000 people in Caledonia and southern Essex Counties and employs over 700 dedicated staff.

Why Join Our Team?

Join our healthcare team dedicated to delivering exceptional care to your community at NVRH! We offer competitive compensation and a comprehensive benefits package, including:

• Student loan repayment and tuition reimbursement
• Generous paid time off
• Complimentary gym membership
• Affordable and comprehensive health, dental, and vision plan choices
• 401(k) with employer match
• Plus many more additional employee perks!

Build a meaningful career where your contributions matter every day—and where you're supported to grow.