Medical Assistant & Clinical Operations Lead - LA

Access Healthcare Associates; Beverly Hills (CA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Basic life insurance

Paid time off

CEU reimbursement

Job summary

Access Healthcare Associates is seeking a Medical Assistant – Clinical Support Team Lead to oversee clinical operations within a mobile practice serving seniors in assisted living and home settings. The role combines hands-on clinical work with team leadership to maintain high-quality care and efficient workflows.

The position requires MA certification, strong computer skills, and the ability to coach and guide clinical staff while delivering patient-focused service in a fast-paced environment.

Qualifications

• Certification as a Medical Assistant from an approved school or equivalent training and experience.
• Very strong computer skills, including EHR systems, email, Microsoft Word, and spreadsheets.
• Basic clinical knowledge.
• Excellent written, verbal, and interpersonal communication skills.
• Detail-oriented, organized, professional, reliable, punctual, and flexible.
• Ability to multitask and thrive in a fast-paced environment.
• Must be comfortable working with senior patients.

Responsibilities

• Assist with the recruitment, onboarding, training, and development of Clinical Team members.
• Support the Clinical Supervisor with daily clinical operations and departmental priorities.
• Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
• Provide coaching, auditing, and productivity support to meet departmental goals.
• Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
• Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
• Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
• Lead daily Clinical Team stand-up meetings and coordinate weekly departmental alignment meetings.
• Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
• Prepare required reports, metrics, and deliverables for leadership and management.
• Partner with leadership to improve workflows, SOPs, and operational tools.
• Complete special projects and additional duties as assigned.

Skills

Communication skills

Team leadership

Multitasking

Detail oriented

Education

Medical Assistant Certification

Tools

EHR systems

Microsoft Word

Spreadsheets

Job description

Access Healthcare Associates is seeking a Medical Assistant – Clinical Support Team Lead to oversee clinical operations within a mobile practice serving seniors in assisted living and home settings. The role combines hands-on clinical work with team leadership to maintain high-quality care and efficient workflows.

The position requires MA certification, strong computer skills, and the ability to coach and guide clinical staff while delivering patient-focused service in a fast-paced environment.