Medical Assistant Certified - General Surgery

Health First; Cocoa Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant to join their team. In this role, you will ensure patients receive comprehensive care during their visits, performing vital tasks such as point-of-care testing, medication administration, and patient education. You will be instrumental in maintaining a smooth patient flow and providing exceptional customer service. This position offers an opportunity to work in a dynamic environment where your contributions will directly impact patient care and satisfaction. If you are passionate about healthcare and eager to make a difference, this role is perfect for you.

Qualifications

• Technical Diploma in Medical Assisting required.
• CMA certification in Florida and AHA BLS Healthcare Provider Card needed.

Responsibilities

• Prepare and perform point of care testing and clinical intake.
• Administer medications and maintain patient flow.
• Communicate lab results and ensure patient safety.

Skills

Customer Service Skills

Medical Terminology Knowledge

Keyboarding Skills

Colorblind Testing

Education

Technical Diploma in Medical Assisting

Tools

Electronic Medical Record (EMR)

Point of Care Testing Equipment

Job description

Job Requirements

POSITION SUMMARY

Provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps (additional duties as assigned) while delivering excellent customer service to the patients/families and other care providers, focusing on patient-centered care.

PRIMARY ACCOUNTABILITIES

1. Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. Perform clinical intake to include vital signs, medical history, surgical history, social history, and verification of patient’s current medications.
2. Prepare and administer medications as ordered by provider utilizing the “6 Rights” of Medication Administration, to include documentation and coding. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider.
3. Assist in stocking and ordering of supplies as well as maintenance of equipment. Coordinates medical supply ordering with site manager.
4. Prepare patients for examination and have pre-work available for provider as directed, to include notes, diagnostic test results and imaging.
5. Prepare and perform point of care testing and/or specimen collection as directed by provider.
6. Track and communicate to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or EMR buckets. Communicates to physician abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation.
7. Follow safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given. Complete and document adverse events, infection control and quality control measures as required. Complies with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations.
8. Maintains patient flow after check-in. Discuss patient flow with physician according to urgency and daily patient load. Ability to assist more than one provider at a time.
9. May provide coverage in other areas of medical group or office to support other departmental needs including patient registration, payment collections, patient checkout and appointment scheduling.
10. Answer internal and external customer phone calls and direct messages to the appropriate individuals. Ensure all documentation is complete and documented in the Electronic Medical Record. Act as a liaison between support services and other clinical divisions.
11. Provide customer follow-up and education to ensure customer’s participation in their care and showing respect for their needs. Adjust communications to meet the customer’s needs, expectations, age, culture, and individual differences.

Work Experience

MINIMUM QUALIFICATIONS

• Education: Technical Diploma in Medical Assisting.
• Work Experience: None
• Licensure: Medical Assistant Certification (CMA) in the State of Florida.
• Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
• Skills/Knowledge/Abilities:
• Must be able to pass colorblind testing to perform point-of-care (POC) tests requiring color change.
• Strong customer service skills including knowledge of recovery techniques.
• Knowledge of Medical Terminology.
• Keyboarding skills.

PHYSICAL REQUIREMENTS

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.