Medical Assistant – CCM/RPM (Remote | Bilingual)

Woodlands Primary Health Care; Spring (TX); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Opportunity for advancement

Paid time off

Flexible scheduling

Growth opportunities

Supportive clinical team

Job summary

A growing primary care practice is seeking a detail-oriented Medical Assistant to support Chronic and Principal Care Management programs remotely. This role involves conducting outreach calls, documenting clinical interactions, and coordinating care. Candidates should have a Medical Assistant certification, 2–3 years of experience in a clinical setting, and be bilingual in English and Spanish. The position offers flexible scheduling and pays between $17–$25/hour depending on experience.

Qualifications

• Minimum 2–3 years of experience in a clinical or care coordination role.
• Experience with CCM, PCM, or RPM programs strongly preferred.
• Reliable home office setup with stable internet connection.

Responsibilities

• Conduct monthly CCM/PCM outreach calls with enrolled patients.
• Accurately document all encounters and time logs in eClinicalWorks.
• Coordinate care between specialists and providers.

Skills

Bilingual – English/Spanish

Communication skills

Self-motivation

Time-management skills

Documentation skills

Education

Medical Assistant certification (CMA, RMA, or equivalent)

Tools

eClinicalWorks (ECW)

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off

About the Role

Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self‑motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.

You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self‑discipline.

Key Responsibilities

• Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress
• Accurately document all encounters and time logs in eClinicalWorks (ECW)
• Coordinate care between specialists, PCP, and ancillary providers
• Assist with care plan creation and updates under provider supervision
• Identify and elevate urgent patient concerns to the clinical team
• Maintain compliance with CMS billing requirements for CCM/PCM time tracking
• Support patient enrollment and consent documentation

Requirements

• Medical Assistant certification (CMA, RMA, or equivalent) preferred
• Minimum 2–3 years of experience in a clinical or care coordination role
• Proficiency in eClinicalWorks (ECW) — required, no exceptions
• Experience with CCM, PCM, or RPM programs strongly preferred
• Bilingual — English/Spanish required (spoken and written)
• Must reside in the Spring, TX or Katy, TX area
• Reliable home office setup with stable internet connection
• Strong communication, documentation, and time‑management skills
• Ability to work independently with minimal supervision

Compensation & Schedule

• Pay: $17–$25/hour depending on experience
• Full-time or part-time options available
• Monday–Friday | Standard business hours (CST)

Benefits

• Paid time off
• Flexible scheduling
• Growth opportunities within an expanding practice
• Supportive clinical team and clear workflows

Flexible work from home options available.