Bilingual Certified Medical Assistant Spanish

DIGITAL HEALTH INFORMATION LLC; Huntingdon Valley (PA); Remote; USD 27,552 - 33,062; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Paid time off

Job summary

A healthcare technology company is seeking a Spanish-speaking Certified Medical Assistant (CMA) to join their clinical care navigator team. The CMA will be key in remote patient care, handling telehealth appointments, and translating for patients. This role requires fluency in Spanish and English, and offers a pay range of $20.00 - $24.00 per hour depending on experience.

Qualifications

• Must be able to read and write in both Spanish and English.
• 2 years of experience as a Certified Medical Assistant preferred.
• Experience with patient interaction and support staff activities required.

Responsibilities

• Perform patient outreach via phone to the Spanish-speaking population.
• Assisting the physician in telehealth appointments and translating for patients.
• Monitor patient vitals.
• Follow up with patients on care progress weekly.

Skills

Fluency in Spanish

Fluency in English

Customer service skills

Attention to detail

Reliable team player

Problem-solving

Education

High School diploma or equivalent

Certified Medical Assistant

Tools

Electronic Health Record (EHR) systems

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About Our Company

Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.

Overview

We are seeking a Spansh-Speaking Certified Medical Assistant (CMA) to join our clinical care navigator team. The Certified Medical Assistant will be responsible for day-to-day front and back-office activities. Such activities include regular correspondence between our staffed physicians, our Spanish-speaking patient population, and our care navigation team. Our CMAs provide remote patient care by monitoring vitals and keeping regular contact with their patients on a weekly basis. They assist the physician in conducting telehealth appointments, translating for Spanish-speaking patients, and documenting outcomes to ensure patient success. Additionally, they collaborate with our Care Navigators to perform new patient intakes, home assessments, and schedule patient device deployment and installations. The CMA will also support our on-call queue to provide additional assistance for Spanish-speaking patients.

Responsibilities

• Perform patient outreach via phone to the Spanish-speaking population.
• Assisting the physician in conducting telehealth appointments and translating for patients.
• Monitor patient vitals.
• Following up with Spanish-speaking patients on the progress of their care on a weekly basis.
• Outreach to patients in times of concern.
• Support the Care Navigators with Spanish-speaking patient intakes and home assessments.
• Schedule device deployment and installations for Spanish-speaking patients based on patient diagnosis.
• Follow all applicable government regulations, including HIPAA.
• Other duties as assigned; Job duties may vary depending on business needs.

Qualifications

• Must be fluent in Spanish and English (able to read and write both)
• High School diploma or equivalent required
• Certified Medical Assistant (2 years' experience preferred)
• Valid Driver’s license and means of transportation
• Experience with both front office (patient interaction) and back office (support staff) activities.
• Experience providing competent care to patient (medication administration, monitoring vitals, etc)
• Familiarity with Electronic Health Record (EHR) systems (eClinical Works preferred)
• Strong attention to detail and accuracy
• Excellent customer service skills
• Ability to work effectively in a fast-paced environment
• Good communication and interpersonal skills
• Problem solver
• Reliable team player

Proposed Schedule

Mon-Fri 9:00a-5:00pm (40 hours per week)

Compensation & Benefits

• $20.00 - $24.00 per hour (negotiable based on experience)
• Medical, Dental, Vision
• Paid Time off (pool)
• Paid Holidays