Medical Assistant - Care Coordinator

US15 eMDs, Inc.; Richardson (TX); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with employer matching

Personal Time Off

Hybrid work options

Flexible working hours

Job summary

CompuGroup Medical seeks a patient-focused Care Coordinator to support RPM and CCM enrollees. You will be the primary contact for high-risk patients, driving engagement and adherence through structured outreach, monitoring, and education.

Responsibilities include outbound calls, EHR documentation, reviewing vital signs, and coaching on nutrition and medication adherence to improve patient outcomes.

Qualifications

• Active National Certified Medical Assistant required.
• Minimum 2 years of healthcare-related experience.
• Minimum 1 year in related Chronic Care Management services.
• Strong communication and interpersonal skills.
• Comfortable with high-volume outbound calling.
• Strong documentation and EHR proficiency.

Responsibilities

• Make 50+ outbound patient calls per day using our phone system.
• Utilize multiple client EHR systems for documentation.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Order RPM devices and educate patients on proper usage.
• Conduct structured health assessments.
• Follow personalized care plans tailored to each patient.
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices.

Skills

High-volume calling

EHR proficiency

Communication skills

Interpersonal skills

Documentation

Education

National Certified Medical Assistant

Tools

EHR systems

Job description

Create the future of e-health together with us by becoming Medical Assistant – Care Coordinator.

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.

Responsibilities

• Make 50+ outbound patient calls per day using our phone system.
• Utilize multiple client EHR systems for documentation.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Order RPM devices and educate patients on proper usage.
• Conduct structured health assessments.
• Follow personalized care plans tailored to each patient.
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices.
• Track and document patient progress accurately and consistently.

Qualifications

• Active National Certified Medical Assistant Required.
• Minimum 2 years of healthcare-related experience.
• Minimum 1 year in related Chronic Care Management services.
• Strong communication and interpersonal skills.
• Comfortable with high-volume outbound calling.
• Strong documentation and EHR proficiency.

Benefits & Opportunities

• Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long‑term perspectives.
• Security: We offer a secure workplace in a crisis‑proof market.
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching.
• Personal Time Off to promote work life balance.
• Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.