Medical Assistant - Care Coordination & Patient Support

CareOregon, Inc.; Oregon; Hybrid; USD 36.000 - 44.000; Vollzeit

Zusammenfassung

CareOregon, Inc. is seeking a Medical Assistant (MA) to support patient communications and clinical workflows in a community-based setting.

The role focuses on post-discharge outreach, coordinating with providers, and ensuring regulatory compliance. Key duties include calling patients after discharge, coordinating tests and referrals, linking families with resources, assisting clinicians with referrals and prior authorizations, and communicating with the primary care team to ensure continuity of

Aufgaben

• Patient Communication: Complete outgoing phone calls to patients after they've been discharged from the hospital to meet regulatory requirements and assist providers in obtaining information prior to visits.
• Contact patients, families, and caregivers per clinician specific instruction.
• Outreach may include coordination of care, test results, referral information, appointment rescheduling, and documented instructions from the clinician.
• Link patient, families, and caregivers with other community resources including HCP social worker to enable continued community-based care and to enhance their quality of life.
• Clinical Support: Assist clinicians with referrals to specialists and orders, including but not limited to home health, hospice, palliative care, diagnostic testing, medical supplies, and equipment.
• Assist Housecall Providers staff with patients on their panel, provide support to clinical team working with assigned providers.
• Work collaboratively with the primary care clinical team to ensure excellent communication and continuity of care.
• Assist clinicians with obtaining prior authorizations.
• May authorize prescription refills for non-controlled drugs if approved by clinicians or in accordance with Housecall Providers standing orders.
• Communicate with primary care clinical team regarding patient hospitalizations and clinician visit requests, or equipment needs.
• Send chart notes, specialist referrals, visit summaries and forms for clinician signatures as requested.

Jobbeschreibung

CareOregon, Inc. is seeking a Medical Assistant (MA) to support patient communications and clinical workflows in a community-based setting.

The role focuses on post-discharge outreach, coordinating with providers, and ensuring regulatory compliance. Key duties include calling patients after discharge, coordinating tests and referrals, linking families with resources, assisting clinicians with referrals and prior authorizations, and communicating with the primary care team to ensure continuity of