Medical Assistant Bilingual English and Spanish

Humana Inc; Orlando (FL); On-site; USD 40,000 - 53,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the health of seniors. As a Medical Assistant, you will play a vital role in delivering comprehensive care by engaging directly with patients and supporting clinical teams. This role requires a blend of administrative and clinical skills to ensure effective patient interactions and care delivery. Enjoy a fulfilling career while making a difference in the lives of others, with opportunities for professional growth and industry-leading benefits from day one. If you are passionate about healthcare and eager to contribute to a supportive community, this position is perfect for you.

Benefits

Industry-leading benefits

Flexible scheduling options

Clinical certifications

Leadership development programs

Career coaching

Qualifications

• Successful completion of MA training or 5+ years of experience.
• 3+ years of back-office patient care experience required.

Responsibilities

• Perform clinical duties and assist in patient care.
• Collaborate with providers and maintain patient engagement.

Skills

Bilingual proficiency in English and Spanish

Patient care

Clinical duties

Customer service

Administrative tasks

Education

High school diploma or equivalent

Completion of MA school/training program

CPR Certification

Tools

Electronic medical records system

Job description

Job Profile

Medical Assistant 2

Job Level

Representative 2

Become a part of our caring community and help us put health first

As a Medical Assistant, you will be a part of the Clinical Care Team engaging with our patients to develop lifelong well-being and health. The Medical Assistant role makes a difference in the patient care we offer and assists physicians and other clinicians by providing a unique blend of skills and knowledge to carry out prescribed medical treatment. Medical Assistants are multiskilled health professionals responsible for performing administrative and clinical tasks in our primary care facilities while delivering outstanding customer service and maintaining positive patient engagement.

Location: CenterWell Senior Primary Care Rosemont office address: 5554 Clarcona Ocoee Road; Orlando, FL 32818

The Medical Assistant performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system. Collaborates closely with providers and administrative assistants. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation.

Use your skills to make an impact

Required

1. Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
2. 3+ years of Medical Assistant experience in 'back-office' direct patient care
3. High school diploma or equivalent
4. CPR Certified
5. This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
6. Bilingual proficiency in both English and Spanish - must pass proficiency exam prior to foreign language communication

Preferred

1. Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
2. Phlebotomy experience
3. Medication/vaccine administration experience
4. 2+ years MA experience
5. Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.

Medical Assistant Working hours:

Monday to Friday 8AM-5PM

Scheduled 40 hours per week

Local travel will be required; Mileage is reimbursed

In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment.

Alert

Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format:

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Scheduled Weekly Hours: 40

Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year

Referral Bonus Information: This requisition is not eligible for a referral bonus.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.