Medical Assistant Back Office (Multi-Specialty Clinic)

University of California, Riverside; California; Vor Ort; USD 37.000 - 45.000; Vollzeit

Zusammenfassung

University of California, Riverside is seeking a Medical Assistant Back Office for the Multi-Specialty Clinic to provide medical, technical, and administrative support that ensures smooth daily operations and a positive patient experience.

The role requires a Medical Assistant Diploma, injection/venipuncture validation, at least two years in front/back office MA work, and EPIC EMR familiarity. Bilingual English/Spanish preferred.

Qualifikationen

• Requires Medical Assistant Diploma and validation for injection/venipuncture training.
• Minimum 2 years of Medical Assistant experience in front/back office duties.
• Prior EMR experience, preferably with EPIC.

Aufgaben

• Escort patients to exam rooms and record vital signs.
• Prepare patients for examination and assist in procedures.
• Prepare and administer medications and vaccines.
• Laboratory specimen collection/processing.
• Schedule patient appointments and manage communications with patients.
• Ensure exam room inventory and process visit payments.
• Secure authorizations for medications.

Kenntnisse

Communication

Customer service

Work pace

Medical terminology

Universal precautions

Bilingual English/Spanish

Ausbildung

Medical Assistant Diploma

Medication administration validation

Tools

EPIC EMR

Jobbeschreibung

Position Information

The Medical Assistant Back Office (Multi-Specialty Clinic) performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, prepare & administer medications and vaccines, laboratory/specimen collection/processing, address quality care gaps and other duties as directed by provider. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, assigned to Contact Center to address patient calls, greets patient at check-in, collects patient information, updates/maintains electronic records, handles visit payments, ensures the exam room has needed inventory for operation, and performs clinic administrative tasks. Secure authorizations for medications. This position will be primarily assigned to a work location; but may also float as needed to various UCR Health clinic locations. This position may be required to work different shifts, including evenings, weekends, and holidays. The full salary range for the Medical Assistant Back Office (Multi-Specialty Clinic) is $26.71 - $33.18 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Requirements

Educational Requirements

Degree

Medical Assistant Diploma.

Requirement

Required

Degree

To administer injections or provide venipuncture, must have written evidence of validation for training and competence in medication administration by injecting and skin testing.

Experience Requirements

Experience

Experience working in an environment performing tasks related to front and back office duties related to this position.

Requirement

Preferred

Experience

Experience working in an ambulatory multi-specialty or primary care office.

Requirement

Experience

A minimum of 2 years of Medical Assistant experience.

Requirement

Experience

Prior EMR experience, preferably with EPIC.

Requirement

Minimum Requirements

• Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds.
• Must demonstrate customer / patient service skills appropriate to the job.
• Ability to maintain a work pace appropriate to the workload.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Strong interpersonal skills.
• Ability to work well in a constantly changing environment.
• Understanding of medical terminology.
• Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport.

Preferred Qualifications

• Bilingual-English/Spanish.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

The Medical Assistant Back Office (Multi-Specialty Clinic) performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, prepare & administer medications and vaccines, laboratory/specimen collection/processing, address quality care gaps and other duties as directed by provider. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, assigned to Contact Center to address patient calls, greets patient at check-in, collects patient information, updates/maintains electronic records, handles visit payments, ensures the exam room has needed inventory for operation, and performs clinic administrative tasks. Secure authorizations for medications. This position will be primarily assigned to a work location; but may also float as needed to various UCR Health clinic locations. This position may be required to work different shifts, including evenings, weekends, and holidays.