Per Diem Medical Assistant Back Office (Multi-Specialty)

University of California, Riverside; California (MO); On-site; USD 65,000 - 71,000; Full time

Job summary

University of California, Riverside Health is seeking a Medical Assistant to provide medical, technical, and administrative support for daily clinic operations. You will assist with patient check-in, vitals, injections, vaccines, and ambulatory workflows, while maintaining accurate electronic records and coordinating with care teams.

The role supports both front and back-office duties, including scheduling, payments, and inventory, with potential to float to UCR Health locations as needed.

Qualifications

• Ability to work well in a constantly changing environment.
• Strong customer/patient service skills appropriate to the job.
• Excellent oral and written communication, with diverse patient populations.

Responsibilities

• Escort patients to exam rooms and record vitals and histories.
• Assist in procedures and prepare/administer medications and vaccines.
• Perform lab specimen collection and processing; maintain electronic records.

Skills

Adaptability

Customer service

Communication

Multitasking

Teamwork

Education

Medical Assistant Diploma

Tools

EPIC EMR

Job description

Position Information

This position provides medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing positive patient experiences. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, prepare & administer medications and vaccines, laboratory/specimen collection/processing, address quality care gaps and other duties as directed by provider. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, assigned to Contact Center to address patient calls, greets patient at check-in, collects patient information, updates/maintains electronic records, handles visit payments, ensures the exam room has needed inventory for operation, and performs clinic administrative tasks. Secure authorizations for medications. This position will be primarily assigned to a work location; but may also float as needed to various UCR Health clinic locations. This position may require you to work different shifts, including evenings, weekends, and holidays. Please Note: Per diem appointees may be scheduled on a pre-scheduled basis or as needed on a day-to-day basis or called off from a pre-established schedule as determined by the University and clinical operation needs. The full salary range for this position is $31.57 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Requirements

Educational Requirements

Degree

Medical Assistant Diploma.

Requirement

Required

Degree

To administer injections or provide venipuncture, must have written evidence of validation for training and competence in medication administration by injecting and skin testing.

Requirement

Required

Experience Requirements

Experience

A minimum of 2 years of Medical Assistant experience.

Requirement

Experience

Experience working in an environment performing tasks related to front and back-office duties related to this position.

Requirement

Preferred

Experience

Experience working in an ambulatory multi-specialty or primary care office.

Requirement

Experience

Prior EMR experience, preferably with EPIC.

Requirement

Minimum Requirements

• Ability to work well in a constantly changing environment.
• Must demonstrate customer / patient service skills appropriate to the job.
• Ability to maintain a work pace appropriate to the workload.
• Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds.
• Strong interpersonal skills.
• Understanding of medical terminology.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport.
  

Preferred Qualifications

• Bilingual-English/Spanish.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first‑generation, and students of color.
• Among top‑tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

Department Custom Scope

This position provides medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing positive patient experiences. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, prepare & administer medications and vaccines, laboratory/specimen collection/processing, address quality care gaps and other duties as directed by provider. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, assigned to Contact Center to address patient calls, greets patient at check-in, collects patient information, updates/maintains electronic records, handles visit payments, ensures the exam room has needed inventory for operation, and performs clinic administrative tasks. Secure authorizations for medications. This position will be primarily assigned to a work location; but may also float as needed to various UCR Health clinic locations. This position may require you to work different shifts, including evenings, weekends, and holidays. Please Note: Per diem appointees may be scheduled on a pre-scheduled basis or as needed on a day-to-day basis or called off from a pre-established schedule as determined by the University and clinical operation needs.