Medical Assistant - ACT New Mexico ALB

RiverValley and Affiliates; Albuquerque (NM); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision benefits

Paid time off + 9 holidays

Retirement plan options

Tuition reimbursement + CEUs

Clinical supervision

Wellness programs

Mileage reimbursement

PSLF eligible employer

NHSC loan repayment eligibility

Job summary

New Mexico Solutions seeks a compassionate Medical Assistant to support nursing and prescriber teams in delivering integrated behavioral health care.

As a CCBHC, the organization expands access to whole-person care, offering growth, clinical supervision, and comprehensive benefits to staff in Albuquerque, NM.

Qualifications

• High School diploma or GED required.
• Medical Assistant OR CNA/SRNA certification preferred.
• Behavioral health or primary care experience is a plus.
• Strong organizational and communication skills.
• Commitment to culturally responsive, person-centered care.
• Valid driver’s license per HR policy.

Responsibilities

• Client care & support: assist nurses with health screenings, vitals, and education.
• Prescriber & medication support: coordinate labs, refills, injections, and inventory.
• Team collaboration & documentation: participate in a multidisciplinary team and maintain timely documentation.

Skills

Organizational skills

Communication skills

Time management

Bilingual (English/Spanish)

Education

High School diploma or GED

Medical Assistant certification or CNA/SRNA preferred

Job description

New Mexico Solutions is seeking a compassionate Medical Assistant to support our nursing and prescriber teams in delivering high-quality, integrated behavioral health care. As a CCBHC, we are expanding access to whole-person care across the communities we serve.

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

Benefits

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer
• Eligible clinical positions may qualify for the NHSC Loan Repayment Program

Responsibilities

• Client Care & Support
  • Assist nurses with health screenings, assessments, and vitals
  • Support coordination of physical and behavioral health services
  • Provide client education on wellness, medications, and symptom management
  • Support outreach, engagement, and follow-up services
  • Respond to on-call needs as required
• Prescriber & Medication Support
  • Coordinate labs, refills, and prior authorizations
  • Assist with medication administration, including injections (as appropriate)
  • Support medication room organization, compliance, and inventory
  • Communicate assessment findings to nursing staff and prescribers
• Team Collaboration & Documentation
  • Participate in a multidisciplinary treatment team
  • Maintain timely, accurate, person-centered documentation
  • Support quality improvement and ongoing professional development

Qualifications

• Education and Experience
  • High School diploma or GED
  • Medical Assistant OR CNA/SRNA certification preferred
  • Experience in behavioral health or primary care settings is a plus
  • Strong organizational and communication skills
  • Commitment to culturally responsive, person-centered care
  • Valid driver’s license and meets the driving privileges guidelines established in HR Policy 12.6 “Vehicle Safety and Client Transportation.”
• Knowledge and Skills
  • Ability to manage time to meet all deadlines
  • Ability to recognize and identify symptoms of mental illness and suicide risk and respond appropriately
  • Good verbal and written skills
  • Bilingual (English/Spanish) is preferred but not required