Medical Assistant

Neuhaus Foot and Ankle; Smyrna (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

24 days of PTO

401(k) with 3% salary contribution

Company-paid life insurance

Health savings account

Job summary

Neuhaus Foot and Ankle in Smyrna, TN, is looking for a full-time healthcare assistant. You will work closely with our foot and ankle doctor, assisting with patient exams and minor procedures while managing administrative tasks.

The ideal candidate is task-oriented, empathetic, and has solid multitasking abilities. You will enjoy benefits like 24 days of PTO and a supportive work environment focused on patient care and team collaboration.

Qualifications

• 1+ year in a patient-facing role or 2+ years in high volume, customer service.
• Empathetic, friendly, and professional communication is essential.
• Strong attention to detail and a commitment to customer service.

Responsibilities

• Greet and escort patients from waiting area to treatment room.
• Document patient history and examination findings as per physician's direction.
• Assist physicians with procedures and administrative tasks.

Skills

Task-oriented

Multitasking

Communication skills

Customer service

Job description

*Willing to train* Gap year or pre-med students welcome to apply! Local Middle Tennessee applicants only.

Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people?

If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams, minor procedures and administrative tasks.

This is full-time, 7:45 AM - 4:00 PM in our Smyrna Location.

Key responsibilities are:

• Greet and escort patients from waiting room to treatment room
• Accompanying the physician in the treatment room, you'll document the physician dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies.
• Document physical examination findings and procedures as performed by the physician
• Verify benefits for in office procedures, DME and custom orthotics
• Prepare lab work to be sent
• Help doctors and other team members as needed
• During non-clinic time, answer phones and follow up with patients
• Perform all other duties as assigned

Other responsibilities may include:

• Traveling to other clinics as needed
• Giving high fives to colleagues

What would make you a qualified candidate:

• You are very task-oriented
• You are a fantastic multitasker
• You are positive, empathetic, and a team player
• You care about the work you do
• You have at least 1 year of full-time experience in a patient facing role or at least 2 years working full-time in a high volume, customer service role
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention to detail
• You have a commitment to customer service with work experience to show for it

Benefits

• 24 days of PTO!
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-starter mentality

Other details:

Working conditions - sits, stands, and walks intermittently during working day.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.