Medical Assistant

Neuhaus Foot & Ankle; Smyrna (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

24 days of PTO

401(k) with 3% salary contribution

Medical/Dental/Vision with Health Savings Account

Company-paid life insurance

Personal and professional development training

Job summary

Neuhaus Foot & Ankle in Smyrna is seeking a full-time candidate to assist our foot and ankle doctor with patient preparation and administrative tasks. We value a positive work culture where teamwork and care are paramount.

Your responsibilities include documenting patient histories, assisting in exams, and verifying benefits. Ideal candidates are empathetic multitaskers with experience in customer service or healthcare. We offer benefits including 24 days of PTO and a 401(k) program.

Qualifications

• At least 1 year of full-time experience in a patient-facing role.
• 2 years of full-time work in a high-volume customer service role.
• Professional and friendly demeanor.

Responsibilities

• Greet and escort patients from waiting room to treatment room.
• Document physician dictated patient history and examination findings.
• Verify benefits for in-office procedures and DME.

Skills

Task-oriented

Multitasking

Positive and empathetic

Great communication skills

Attention to detail

Customer service commitment

Job description

*Willing to train* Gap year or pre-med students welcome to apply! Local Middle Tennessee applicants only.

Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people?

If you want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams, minor procedures and administrative tasks.

This is full-time, 7:45 AM - 4:00 PM in our Smyrna Location

Key responsibilities are:

• Greet and escort patients from waiting room to treatment room
• Accompany the physician in the treatment room, you'll document the physician dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
• Document physical examination findings and procedures as performed by the physician
• Verify benefits for in office procedures, DME and custom orthotics
• Prepare lab work to be sent
• Help doctors and other team members as needed
• During non-clinic time, answer phones and follow up with patients
• Perform all other duties as assigned

Other responsibilities may include:

• Traveling to other clinics as needed
• Giving high fives to colleagues

What would make you a qualified candidate:

• You are very task-oriented
• You are a fantastic multitasker
• You are positive, empathetic, and a team player
• You care about the work you do
• You have at least 1 year of full-time experience in a patient facing role or at least 2 years working full-time in a high volume, customer service role
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention to detail
• You have a commitment to customer service with work experience to show for it

Benefits:

• 24 days of PTO
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-starter mentality

Working conditions - sits, stands, and walks intermittently during working day.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.