Medical Assistant

Neuhaus Foot and Ankle; Mount Juliet (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

24 days of PTO

401(k) with 3% contribution

Medical/Dental/Vision

Company-paid life insurance

Growth and advancement opportunities

Ongoing training and development

Job summary

Neuhaus Foot and Ankle in Mount Juliet, TN is seeking a full-time healthcare professional to assist in patient exams and administrative tasks. Key responsibilities include greeting patients, documenting histories, and verifying benefits. Candidates should have strong multitasking abilities and at least 1 year of experience in a patient-facing role. The position offers benefits such as 24 days of PTO and medical/dental/vision coverage. Join a positive work environment prioritizing team support and patient care.

Qualifications

• At least 1 year of full-time experience in a patient-facing role or 2 years in high-volume customer service.
• Positive, empathetic, and team-oriented personality.
• Strong verbal and written communication skills.

Responsibilities

• Greet and escort patients from waiting to treatment room.
• Document patient histories and examination findings in the treatment room.
• Prepare lab work to be sent and verify benefits for procedures.

Skills

Task-oriented

Multitasking

Communication skills

Empathy

Team player

Attention to detail

Customer service orientation

Job description

*Willing to train* Gap year or pre‑med students welcome to apply! Local Middle Tennessee applicants only.

Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people?

If you want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

You’ll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams, minor procedures and administrative tasks.

We are growing and have multiple positions available in our Mount Juliet/Hermitage clinics. This is full-time, 7:45 a-4 p.

Key responsibilities

• Greet and escort patients from waiting room to treatment room
• Accompany the physician in the treatment room, and document the physician dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
• Document physical examination findings and procedures as performed by the physician
• Verify benefits for in‑office procedures, DME and custom orthotics
• Prepare lab work to be sent
• Help doctors and other team members as needed
• During non‑clinic time, answer phones and follow up with patients
• Perform all other duties as assigned

Other responsibilities

• Traveling to other clinics as needed
• Giving high fives to colleagues

Qualifications

• You are very task‑oriented
• You are a fantastic multitasker
• You are positive, empathetic, and a team player
• You care about the work you do
• You have at least 1 year of full‑time experience in a patient‑facing role or at least 2 years working full‑time in a high‑volume, customer‑service role
• You have great communication skills, both verbal and written
• You are professional and friendly with great attention to detail
• You have a commitment to customer service with work experience to show for it

Benefits

• 24 days of PTO
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company‑paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work‑life balance, a high standard of work delivery, and a self‑starter mentality

Other details

Working conditions – sits, stands, and walks intermittently during working day.
Please note, this job does require occasional travel to other locations.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.