Medical Assistant

Neuhaus Foot & Ankle; Mount Juliet (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

24 days of PTO

401(k) with 3% salary contribution

Health Savings Account $2,500

Company-paid $50,000 life insurance

Growth opportunities

Professional development training

Job summary

Neuhaus Foot and Ankle in Mount Juliet is seeking a patient-facing administrative professional to join our growing team. This full-time role runs 7:45am–4:45pm, Monday–Friday, supporting physicians and front desk tasks in a friendly clinic environment.

You'll greet patients, prepare them for exams, document histories, verify benefits for procedures and assist with administrative duties. Occasional travel to other clinics may be required; strong communication and teamwork are essential.

Qualifications

• You are very task-oriented.
• Fantastic multitasker.
• Positive, empathetic, and a team player.
• Care about the work you do.
• At least 1 year of full-time patient-facing experience or 2 years in a high-volume customer service role.
• Great communication skills, both verbal and written.
• Professional and friendly with attention to detail.
• Commitment to customer service with demonstrable work experience.

Responsibilities

• Greet and escort patients from waiting room to treatment room.
• Document patient history and exams as dictated by the physician.
• Verify benefits for in-office procedures, DME and custom orthotics.
• Prepare lab work to be sent.
• Assist doctors and other team members as needed.
• Answer phones and follow up with patients during non-clinic time.
• Perform other duties as assigned.

Skills

Task-oriented

Multitasking

Communication skills

Team player

Job description

*Willing to train* Gap year or pre-med students welcome to apply! Local Middle Tennessee applicants only.

Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people?

If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams, minor procedures and administrative tasks.

We are growing and have multiple position available in our Mount Juliet/Hermitage clinics. This is full-time, 745a-445p M-F.

Key responsibilities are:

Complete the following administrative tasks supporting physicians (not all inclusive):

• Greet and escort patients from waiting room to treatment room
• Accompanying the physician in the treatment room, you'll document the physician dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
• Document physical examination findings and procedures as performed by the physician
• Verify benefits for in office procedures, DME and custom orthotics
• Prepare lab work to be sent
• Help doctors and other team members as needed
• During non-clinic time, answer phones and follow up with patients
• Perform all other duties as assigned

Other responsibilities may include:

• Traveling to other clinics as needed
• Giving high fives to colleagues

What would make you a qualified candidate:

• You are very task-oriented
• You are a fantastic multitasker
• You are positive, empathetic, and a team player
• You care about the work you do
• You have at least 1 year of full-time experience in a patient facing role or at least 2 years working full-time in a high volume, customer service role
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention to detail
• You have a commitment to customer service with work experience to show for it

We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . .

• 24 days of PTO!
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-starter mentality

Working conditions - sits, stands, and walks intermittently during working day.
Please note, this job does require occasional travel to other locations.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.