Medical Assistant

Look Lab Med Spa; Phoenix (AZ); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Annual Aesthetic Service Benefit

Medical, Dental & Vision Benefits

401(k) Benefits

Paid Time Off

Life & AD&D Insurance

Disability Insurance

Parental Leave & Family Support

FSA

Continuing Education Opportunities

Modern Luxury Practice Environment

Collaborative Team Culture

Career Growth & Advancement

Job summary

Look Lab Med Spa, a luxury aesthetic brand, seeks a Medical Assistant in Arcadia, AZ to enhance clinic flow, prep rooms, and support injectors. The role blends clinical support with high-level logistics to ensure every patient has a seamless experience.

The position requires CMA credentials, venipuncture skills, and prior aesthetics experience; excellent organization and luxury-service communication are essential.

Qualifications

• Certified Medical Assistant credential required or equivalent
• Phlebotomy training/experience preferred
• Strong venipuncture skills and clinical dexterity
• Experience in aesthetics/dermatology/cosmetic medicine preferred
• Ability to follow detailed workflows with high integrity and discretion

Responsibilities

• Manage clinic flow and injector support to keep providers on schedule
• Prepare and turnover treatment rooms quickly and efficiently
• Assist injectors with treatment flow, supplies, and patient positioning
• Greet patients, prep them, and support post-care education and checkout
• Maintain back-of-house organization and charting accuracy
• Support operational excellence to keep injector focus on patient care

Skills

Organizational skills

Multitasking

Professional communication

Customer service

Education

Certified Medical Assistant (CMA, RMA, CCMA)

Tools

Phlebotomy techniques

Job description

Medical Assistant

Department: Clinic Support

Employment Type: Full Time

Location: Look Lab Med Spa: Arcadia [Arizona]

Compensation: $42,000 - $58,500 / year

Description

Look Lab Med Spa is a fast-growing luxury aesthetic brand with locations across the U.S., specializing in injectable aesthetics, advanced regenerative treatments, and curated facial services. We are known for natural, elevated results and a patient experience rooted in our core belief: Look Good, Feel Good, Do Good.

We are seeking a highly organized, proactive, and polished Medical Assistant whose primary focus is clinic flow efficiency—keeping providers on schedule, preparing rooms, supporting injectors, and ensuring every patient has a seamless experience from start to finish.

This is NOT a traditional back-office MA role. This role is a hybrid of clinical support, high-level logistics, patient flow management, and hands‑on assistance with our injectors.

Key Responsibilities

These reflect the real Look Lab workflow and the tasks that will make your injectors more efficient:

• Clinic Flow & Injector Support (Primary Function)
• Move patients through the full appointment flow smoothly and on time
• Prepare treatment rooms before each patient and turn them over quickly afterward
• Assist injectors with treatment flow, supply setup, photo capture, and patient positioning
• Anticipate provider needs to keep appointments running efficiently
• Support treatment planning by preparing face sheets, forms, and before/after photos
• Gather supplies and ensure injectors never have to stop their treatment flow
• Manage charting support tasks such as prepping templates and ensuring accuracy
• Maintain organization of back-of-house areas and clinical workstations
• Ensure injectors stay on schedule by managing room timing, patient handoff, and transitions
• Patient-Facing Duties
• Greet and escort patients to and from treatment rooms
• Prep patients: cleanse face, review pre-care steps, set expectations
• Assist with post-care education and ensure a smooth checkout pathway
• Provide warm, luxury-level patient experiences
• Support the Patient Concierge during busy times

Clinical Responsibilities

These are important but not the main focus of the role:

• Perform venipuncture with confidence
• Draw blood for PRP/PRF and prepare tubes and centrifuge
• Maintain sterile technique during all clinical tasks
• Support injectable, microneedling, and regenerative medicine workflows
• Maintain tight compliance with protocols and safety procedures
• Phlebotomy is required, but the real core is operational excellence and keeping the injector focused solely on patient care.

Required Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent medical assisting education)
• Documented phlebotomy training (Phlebotomy certification preferred but not required)
• Strong venipuncture skills
• Experience in aesthetics, dermatology, plastic surgery, or cosmetic medicine preferred
• Exceptional organizational and multitasking skills
• Professional, warm, and luxury-service communication style
• Ability to follow detailed workflows without constant direction
• High level of integrity, reliability, and discretion

Benefits

• Annual Aesthetic Service Benefit and Employee Discounts
• Medical, Dental & Vision Benefits
• 401(k) Benefits
• Paid Time Off
• Life & AD&D Insurance
• Long Term and Short Term Disability
• Paid Parental Leave & Family Support Program
• Flexible Spending Account (FSA)
• Continuing Education Opportunities
• Leadership Team Invested in Your Success
• Modern Luxury Practice Environment
• Collaborative Team Culture
• Career Growth & Advancement Opportunities

Ready to Join the Lab?

If you're looking for a career where your talent is valued, your growth is supported, and your work makes a meaningful impact every day, we'd love to hear from you.