Medical Assistant

iCare Medical Group; Monterey Park, Northern (CA, KY); Hybrid; USD 25,000 - 29,000; Full time

Job summary

iCare Medical Group in Monterey Park, CA is seeking a motivated Medical Assistant to support patient interactions and front-desk operations in a family practice setting. The role requires compassion, strong organisational skills, and the ability to work in a fast-paced clinic.

English, Cantonese and Mandarin language abilities are preferred to assist diverse patients and ensure smooth patient flow. Cross-training is provided to cover clinic duties as needed, and the successful candidate will

Qualifications

• At least 1 year of medical assisting experience.
• Team player with a pleasant attitude toward coworkers and patient services.
• Familiarity with HIPAA regulations and professional ethics.
• Ability to read and write general correspondence and messages.
• Ability to speak effectively and kindly with patients, physicians, and collaborators.
• Ability to handle multiple priorities in fast-paced situations.
• Must speak English, Cantonese, and Mandarin.
• Strong organisational and problem-solving skills.

Responsibilities

• Greet and treat patients with compassion, kindness, and respect.
• Check patients in and out and schedule follow-up appointments.
• Answer phone calls, check messages, and return calls according to protocol.
• Assist with other front-desk duties as assigned.
• Support daily operations and help maintain strong coordination within the family practice team.

Skills

Patient communication

Organisational skills

Problem-solving

HIPAA compliance

Bilingual (English Cantonese Mandarin)

Team player

Multitasking

Job description

iCare Medical Group is looking for a motivated Medical Assistant with exceptional patient interaction, strong organisational and problem-solving skills, and the ability to support daily operations in a family practice setting. This role is ideal for someone who communicates well, thrives in a fast-paced clinic, and helps keep the team and patient flow on track.

Clinic Coverage

Monterey Park and Rowland Heights, CA

Employment Type

Full-Time

Compensation

$18.00-$21.00/hour

Language Requirement

English, Cantonese, and Mandarin

About This Role

This Medical Assistant role supports both patient-facing and front-desk operations within iCare Medical Group's family practice environment.

The right candidate brings compassion, kindness, and respect to every patient interaction while also helping the clinic stay organised, responsive, and efficient throughout the day.

Cross-training is provided to help build a well-rounded medical team and support broader clinic coverage when needed.

Responsibilities & Duties

• Greet and treat patients with compassion, kindness, and respect.
• Check patients in and out and schedule follow-up appointments.
• Answer phone calls, check messages, and return calls according to protocol.
• Assist with other front-desk duties as assigned.
• Support daily operations and help maintain strong coordination within the family practice team.

Qualifications

• At least 1 year of previous medical assisting experience or equivalent preferred.
• Team player with a pleasant attitude toward coworkers and patient services.
• Familiarity with HIPAA regulations and professional ethics.
• Ability to read and write general correspondence and messages.
• Ability to speak effectively and kindly with patients, physicians, and collaborators.
• Ability to handle multiple priorities in fast-paced situations.
• Must speak English, Cantonese, and Mandarin.
• Strong organisational and problem-solving skills.

Schedule

• Monday to Friday.
• Possible Saturday or Sunday coverage as needed.

Benefits will be discussed during the hiring process.