Medical Assistant

MINDHEALTHMD; Los Angeles (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

MindHealthMD is seeking a full-time Medical Assistant to support psychiatric providers in our Los Angeles clinic. You will prepare patients for visits, take vital signs, document histories, and assist with procedures in a fast-paced setting.

You will also manage patient flow, exam rooms, and medical records, while coordinating scheduling and verifying insurance. Strong HIPAA compliance and compassionate patient care are essential.

Qualifications

• Completion of an accredited Medical Assistant program; certification or registration preferred.
• Knowledge of medical terminology relevant to psychiatry and general healthcare settings.
• Experience in a Medical Office environment including scheduling, check-in/check-out, and coordination of care.

Responsibilities

• Prepare patients for visits and obtain vital signs.
• Document medical histories and assist with psychiatric procedures and treatments as directed.
• Manage patient flow and maintain clean, stocked exam rooms.
• Verify insurance information and coordinate appointment scheduling and follow-up.
• Ensure accurate documentation in the electronic medical record system and uphold privacy regulations.

Skills

Medical Assisting

Patient intake

Vital signs

EMR documentation

HIPAA compliance

Trauma-informed care

Cultural sensitivity

Communication

Organization

Time management

Team collaboration

Education

Medical Assistant program completion

Certification or registration preferred

Tools

EMR systems

Job description

Company Description

MindHealthMD delivers rapid, high-quality psychiatric services designed to close the gap between discharge from higher-level care facilities and real-world support. The organization focuses on ensuring patients remain stable, supported, and able to continue their recovery without long delays in access to care. MindHealthMD offers timely psychiatric appointments, typically within 48 to 72 hours, helping discharge planners and individuals connect quickly to appropriate services that accept their insurance. By emphasizing access, accountability, and clinical excellence, MindHealthMD bridges psychiatry from hospitals, residential care, and outpatient programs into the next phase of care continuity.

Role Description

The Medical Assistant at MindHealthMD provides direct support to psychiatric providers and patients in an on-site clinical setting located in Los Angeles, CA. This full-time role includes preparing patients for visits, obtaining vital signs, documenting medical histories, and assisting with psychiatric procedures and treatments as directed. Daily tasks involve managing patient flow, maintaining exam rooms, handling medical records, and coordinating appointment scheduling and follow-up. The Medical Assistant also supports front-office operations such as checking in patients, verifying insurance information, and ensuring accurate documentation in the electronic medical record system. Consistent, compassionate patient interaction and adherence to clinical protocols and privacy regulations are essential components of this position.

Qualifications

• Candidates should possess strong Medical Assisting skills, including patient intake, vital signs measurement, and clinical support for psychiatric providers.
• Candidates should possess knowledge of Medical Terminology relevant to psychiatry and general healthcare settings.
• Candidates should possess experience in a Medical Office environment, including scheduling, check-in/check-out, and coordination of care.
• Candidates should possess Patient Care skills focused on trauma-informed, respectful, and culturally sensitive interactions.
• Candidates should possess proficiency in handling Medical Records, including accurate documentation, EMR use, and compliance with HIPAA.
• Completion of an accredited Medical Assistant program; certification or registration as a Medical Assistant is preferred.
• Previous experience in mental health, psychiatry, or primary care settings is beneficial.
• Strong communication, organization, and time-management skills, with the ability to work in a fast-paced clinical environment.
• Ability to collaborate effectively with multidisciplinary teams and maintain professional boundaries with patients.