Medical Assistant

The Phoenix Edge PLLC; High Point (NC); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

IRA plan with company contribution

Paid time off

Paid sick time

Company-paid holidays

Employee discounts

Annual scrub allowance

Job summary

The Phoenix Edge PLLC is a patient-centered clinic in High Point, NC, seeking an experienced Certified Medical Assistant. You will support clinical excellence and patient experience in a fast-paced environment, handling injections, patient education, and documentation.

We value professionalism, teamwork, and a commitment to growth. This on-site role includes comprehensive benefits after 90 days and opportunities to contribute to a supportive care team.

Qualifications

• 2+ years of Medical Assistant experience preferred (Certified MA).
• Current CPR/BLS Certification required.
• Demonstrated competency in IM and subcutaneous injection techniques.
• Strong computer and clinical documentation skills.
• Excellent customer service and communication skills.
• Solid understanding of HIPAA and patient confidentiality.

Responsibilities

• Administer injections as ordered by provider.
• Verify medication and doses.
• Educate patients on injection site care and medication storage.
• Ensure clinical rooms are stocked, prepared, and compliant.
• Process and coordinate prescription refill requests.
• Respond to patient clinical questions via phone.
• Triage patient concerns and elevate appropriately.
• Assist providers as needed.

Skills

Medical Assistant

CPR/BLS Certification

Injection technique (IM/Subcutaneous)

Clinical documentation

Customer service

HIPAA awareness

Education

Medical Assistant Certificate

Tools

Electronic Health Records

Job description

Who We Are

Founded in August 2021, our clinic specializes in hormone replacement therapy and medical weight management with a strong focus on nutrition and whole-person wellness. Guided by our mantra, “Be U Again!”, we help patients feel confident, energized, and empowered to live their best lives.

We are a growing, patient-centered practice that values professionalism, teamwork, accountability, and continuous improvement.

Office Hours:

• Monday & Wednesday: 8:00 AM – 4:00 PM (closed 1:00–2:00 PM for lunch)
• Tuesday & Thursday: 7:30 AM – 4:00 PM (closed 1:00–2:00 PM for lunch)
• Friday: 8:00 AM – 2:00 PM - would work some Fridays

The Opportunity

We are seeking an experienced Certified Medical Assistant. This position is ideal for a highly motivated Certified Medical Assistant who thrives in a fast-paced environment and takes ownership of clinical excellence and patient experience.

What You’ll Do

Clinical & Patient Care

• Administer injections as ordered by provider
• Verify medication & doses
• Educate patients on injection site care, medication storage and expectations
• Ensure clinical rooms are properly stocked, prepared, and compliant
• Process and coordinate prescription refill requests
• Respond to patient clinical questions via phone
• Triage patient concerns and elevate appropriately
• Assist providers as needed

Who You Are

• Consistently professional, positive, and dependable
• Committed to exceptional patient experience and service
• Calm, adaptable, and solution-oriented in a fast-paced setting
• Motivated to grow

What It Takes

• 2+ years of Medical Assistant experience preferred (Certified MA)
• Current CPR/BLS Certification
• Demonstrated competency in IM and subcutaneous injection technique
• Strong computer and clinical documentation skills
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to follow clinical protocols
• Solid understanding of HIPAA and patient confidentiality

Compensation & Benefits

After 90 days and a successful performance evaluation, eligible employees are offered:

• Medical, dental, and vision insurance
• IRA plan with company contribution
• Paid time off and paid sick time
• Company-paid holidays
• Employee discounts

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance
• Annual scrub allowance

License/Certification:

• Medical Assistant Certificate (Required)