Medical Assistant

ADVENT Knows; Hendersonville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO & holiday pay

401k contributions

Weekday schedule

Job summary

ADVENT seeks a dedicated Medical Assistant to support patients from arrival through discharge. You will greet patients, take vitals, and ensure smooth clinic operations across Hendersonville and Franklin locations.

The role emphasizes accurate documentation in the EHR, assisting in procedures, and maintaining clean, stocked exam rooms. Training across clinics is expected to ensure coverage and continuity.

Qualifications

• Medical Assistant certification or 2+ years clinical experience.
• Experience with EHR and Microsoft Office.
• Excellent time management and ability to work autonomously.
• Strong communication and customer service skills.
• Willingness to train at multiple clinics within the market.

Responsibilities

• Greet, room, and take vitals of patients.
• Keep clinic appointments running on time and coordinate with physicians.
• Sanitize exam rooms after each patient.
• Sanitize equipment and instruments used in clinics.
• Enter patient encounters into the EHR as required.
• Assist during clinical procedures under supervision and prepare patients.
• Manage inventory of supplies and arrange orders as needed.
• Cross-train in Patient Service Representative duties.
• Identify and suggest process improvements to enhance efficiency.

Skills

Time management

Customer service

Communication

EHR experience

MS Office

Education

CMA (AAMA)

RMA

CCMA

2+ years experience

Tools

Outlook

Excel

Word

EHR systems

Job description

Description

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Medical Assistant

Locations: Will work at both Hendersonville and Franklin clinics

As a Medical Assistant, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You’ll Do as a Medical Assistant:

• Greet, room, and take vitals of patients.
• Ensure clinic patient appointments run in a timely manner, communicating with Physicians and APPs for necessary information before they see patients.
• Sanitize exam rooms after each patient
• Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment.
• Record into the patient’s EHR encounter as necessary per visit
• Support clinical procedures as delegated by the supervising physician, including patient preparation, procedure scheduling, assisting during procedures, and reviewing discharge instructions.
• Rotate/stock pharmaceutical closet; dispose of expired medications
• Maintain inventory of medical supplies and non-sample pharmaceuticals
• Order medical supplies and pharmaceuticals as needed, per established protocol
• Crosstrain in Patient Service Representative duties
• Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.
• Support the overall success of the organization and perform other related duties as requested by leadership.
• Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.

What You Bring:

• Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) or a minimum of two years of working experience.
• Procedure assisting experience preferred
• Excellent time management skills, including ability to work autonomously and with minimal direction.
• Strong customer service orientation with excellent communication skills, including phone, verbal, written, and active listening, with the ability to build rapport with patients
• Ability to solve problems with the focus on patient experience to make critical decisions
• Experience working with performance-based goals or metrics
• Solid data entry and technology skills including Outlook, Word, Excel, EHR
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Must be willing to assist and train at various clinics within the market as needed.
• Valid driver license

Why you should choose ADVENT:

• 16+ days of PTO (prorated your first year based on start date) & holiday pay
• 401k Contribution & Life Insurance
• Convenient Monday – Friday schedule, enjoy weekends and evenings for yourself!
• Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions

Clinic Schedule: 3 days a week in Franklin / 2 days a week in Hendersonville (subject to change based on business needs)

Monday & Wednesdays, 8:30am - 4:30pm

Tuesdays, 8am - 5pm

Thursday, 8:30am - 5:30pm

Friday, 8:30am - 2:30pm

ADVENT Careers Website