Medical Assistant

Eventus WholeHealth; Fishers (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Holidays and floating holidays

Short & long-term disability options

401k employer contribution after 6 months

Mileage reimbursement plan

Job summary

Join a forward-thinking company that provides holistic healthcare to medically vulnerable adults. As a Medical Assistant, you'll play a crucial role in supporting clinical teams, ensuring patients receive the best care possible. This position involves working closely with healthcare providers in various settings, enhancing patient management, and facilitating communication between families and staff. With opportunities for growth and a supportive work culture, this role is perfect for those passionate about making a difference in healthcare. Enjoy a comprehensive benefits package, including paid time off and 401k contributions, while being part of a dedicated team focused on improving patient outcomes.

Qualifications

• High School Diploma required; medical scribing experience preferred.
• Valid driver's license and reliable transportation necessary.

Responsibilities

• Support clinical providers by managing patient documentation and care.
• Assist with scheduling and triage needs as directed by providers.
• Maintain patient confidentiality and adhere to HIPAA regulations.

Skills

Patient Care

Documentation Skills

Communication Skills

Medical Scribing

Typing Speed (45+ WPM)

Education

High School Diploma or equivalent

Job description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel up to 60 miles from your home. This position typically operates on a Monday-Friday dayshift schedule.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on patient care for the day.
• Ensure each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: Update scheduling rosters daily for accuracy and send schedules in a timely manner.
• Assist with day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients at each encounter.
• Enter appropriate facility chart data for all scheduled patients into patient encounter notes and assign to provider.
• Enter lab and diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review, ensuring completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, including routine and acute visits.

Facility Support

• When scheduling is part of your role: Share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by the assigned provider, whether in or out of the building.
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report facility needs to Eventus providers and vice versa, if permitted.
• Assist with discharge planning of clinical services as needed.
• Ensure check-in and check-out each day with facility staff regarding patients seen and their status.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check communication channels multiple times daily to meet patient needs.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to enhance patient care and education.

Additional Duties and Responsibilities

• Adhere to Eventus WholeHealth standards, policies, and procedures, including HIPAA regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs with closed-toed footwear, and wearing a name badge.
• Report to your Lead Medical Assistant for any additional assignments if duties are completed ahead of schedule.
• Seek further training if uncertain about how to proceed with any task.

Qualifications/Education

High School Diploma or equivalent

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home address

Typing speed of 45+ WPM

Medical Scribing experience preferred

What We Offer

Opportunities to be part of a growing, emerging culture

Paid time off, holidays, and floating holidays

Short & long-term disability options

Employer contribution to 401k after 6 months

About Eventus WholeHealth

Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and other specialists, delivering comprehensive, evidence-based, collaborative care. Our approach empowers facilities to meet their goals and improves patient outcomes. For more information, visit www.eventuswholehealth.com.